Image files not appear on site

Hey timlund,

Checkout this question on the FAQs page I believe it may help or provide some clues about this issue:
-> Browse to: https://lifeinthegrid.com/duplicator-faq
-> Find question: “Why are some of my plugins/images/links not updating?”

I would also double check the wp-config.php paths and the .htaccess file or even Apache (httpd.conf) can be setup to block certain mime types…

Hope that helps!

Well, I checked out the FAQ and performed much more.

1. I have saved the settings from the Settings menu.
2. I have saved the settings from the Appearance -> Theme Options menu.
3. I have navigated to Appearance -> Theme Options and used the upload image button to load a new image to the site.
4. I have reset the Permalinks setting to default, and saved the settings.
5. I have disabled ALL plugins.
6. I removed the .htaccess file in the wordpress directory.
7. I have reviewed the wp-config.php directory and all paths look correct.
8. I have confirmed that the image links in the webpage source code do reflect the new url entered in step 2 of the installer.

In all cases I cleared cache and cookies on my browser and then navigated to the home page of the sandbox site. In all cases the images do not load.

Any ideas what else to try?

Thank You.

Yeah that is odd… Have you tried to install just a blank WP site on your localhost to see if images work on that setup?

Hi Cory, I have this problem. I have installed my website with duplicator in the Httpdocs folder, and the web is installed only in text mode. But also I have installed the wordpress alone and it’s the same result.

But if I install the website duplicated with duplicator in a sub-domain folder (i.e. example.giscadtraining.com), it’s all right.

which could be the problem?

Thank you very much.

Hey Glycymeris,

My feeling is that this is a web server issue, here are a few threads of issues I found related to a similar issue with Apache:

https://forums.whirlpool.net.au/archive/811068
https://www.webmasterworld.com/apache/3528357.htm

Do you happen to have any plugins installed that write to the .htacces file or create mod_rewrite rules? If the the URL to the image path looks correct when you view it in source “Right Click” > “View Source” then something at the web server layer is blocking them from rendering when the mime type is .php, .html, .txt.

If you browse directly to the file and it works then in most cases there is a directive setup somewhere that would case the images to not get served up. Have you tried to contact your host or server admin?

Thanks~

Maybe not the reason it’s happening here but I had the same problem. It was because I was migrating mysite.org.uk to a new server and so I was accessing the new server as mysite.newhost.org.uk prior to changing the site’s nameservers (to ns1.newhost.org.uk and ns2.new…)
I had gone to Settings > General to check and change the URL there and had set folder permissions back to 755 and files to 644.
A page had lost its image! I too wondered about file permissions but the problem was that the path to the image was set to:
https://mysite.newhost.org.uk/wp-content/uploads/…./image.jpg discovered by right-click > Inspect element on the missing image’s placeholder.
I manually edited the page and all was well but if there had been lots of images on the site I would have gone for some sort of search-and-replace procedure.
Geoff

Hey Geoff,

So before you moved the site inside the post content it was:
https://mysite.org.uk/wp-content/uploads/image.jpg

Then after you ran the installer and clicked on save permalinks it became:
https://mysite.newhost.org.uk/wp-content/uploads/..../image.jpg

That definitly should not happen, unless some strange .htaccess rule is causing issues. If you want to submit a support ticket I can have a look at your package and see why the result is happening this way…

Thxs

Thank you all for your answers. I have created a ticket for the hosting, because I think there’s something related to the server configuration. I installed a clean wordpress and it happened the same. The problem it seems to be that the server it’s prepared for configure WordPress, Moodle, Joomla etc as an application from Plesk Panel.

I hope they can solve the issue.

Thanks

Sounds good! Thxs for the update…

Hi Cory

All was sorted by the time I wrote my previous post so I can’t answer your question but I do have another site to move this coming week so I’ll take notes and report any problems.
For information I was moving from CentOS/cpanel to Ubuntu/Virtualmin as I will be again.

Geoff

Thanks for the update Geoff…

Site migrated okay.

I changed any reference to mysite.newhost.org.uk to mysite.org.uk and then to test the migrated site set a redirect from mysite.org.uk hosted on oldhost.org.uk to mysite.newhost.org.uk

I wouldn’t like to put money on where the migrated site was getting its image files from at that point but it all worked okay and the next morning by when DNS was pointing straight at the newhost site everything looked just as it had, including the URL ??

Thanks for a great plugin!

Cheers, Geoff

Nice! Thxs for the update, glad you got it going!

So I have found the issue. In my case it had to do with specific code in the theme that is being used. It requires the site to be installed on a web server that has an active domain, so it will not work if your site is posted on a machine and you use localhost as the hostname portion of the url.

Thanks for you suggestions Cory.

Thanks for the update Tim!