• Resolved ianridgemediallc

    (@ianridgemediallc)


    Images from my feed are not loading.

    Console errors show this:

    unfixed error 
    https://scontent-atl3-1.cdninstagram.com/v/t51.2885-15/446961083_1020064612784389_5122688311647332847_n.jpg?_nc_cat=100&ccb=1-7&_nc_sid=18de74&_nc_ohc=uCu1FLp1YIgQ7kNvgFRwG83&_nc_ht=scontent-atl3-1.cdninstagram.com&edm=ANo9K5cEAAAA&oh=00_AYArdWjvHRfYj_sIXk0IR9X2EwR2G7SSlL3sTmY6N_Mhdw&oe=6666760E

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @ianridgemediallc,

    Thanks for contacting us! It appears there may be a conflict with an image lazy-loading plugin and also an issue with the saved local copies of the feed images. Please go to WordPress Dashboard > Instagram Feed > Settings > Advanced, click the Reset button next to Optimize Images, disable the JavaScript Image Loading setting, and then click Save Changes. Next, click over to the Feeds tab and click Clear All Caches.

    If this does not resolve the issue, please let us know.

    Best regards,
    Louis

    Thread Starter ianridgemediallc

    (@ianridgemediallc)

    Appreciate the quick reply.

    Yep, that worked. Thanks!

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @ianridgemediallc,

    Great news, I’m glad to hear that helped! If you ever need any other assistance in the future, please let us know.

    Thanks!
    Louis

Viewing 3 replies - 1 through 3 (of 3 total)
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