Image editing in media library failed – responsive.4.7.2

  • Resolved HardyBerlin

    (@hardyberlin)


    2 years, 9 months ago

    Hi there,
    I use the theme responsive.4.7.2 with WordPress 5.9. Unfortunately, it is not possible to edit images in the media library with this responsive.4.7.2 version. The image to be edited is not displayed. The media library works perfectly with a standard theme. What can I do to fix the problem?
    best regards
    Hardy

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @hardyberlin,

    Could you please share the screenshots of the issue and WordPress instance info like the PHP version and database and its version?

    Thread Starter HardyBerlin

    (@hardyberlin)

    … thanks for your Response …

    Unfortunately I can’t send any documents like the requested screenshots…
    Under the link you will find the desired information screenshots and a text file with all the desired information …
    https://drive.google.com/drive/folders/12SBC4R1fOt1jianYrQHD5a8FQ4x1MvP8?usp=sharing
    —
    Here are some basic infos:

    WordPress Version: 5.9

    ### wp-parent-theme ###
    name: Responsive (responsive) version: 4.7.2
    Active Theme: RHB Responsive Child – 01 1.0.0

    PHP Version: 7.4.27
    MySQL Version: 5.5.5-10.3.31-MariaDB-0+deb10u1
    Web Server Info: Apache/2.4.38 (Debian)

    WordPress Memory Limit: 64MB
    PHP Safe Mode: No
    PHP Memory Limit: 512M

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
    imagick_version: 3.6.0`

    Thanks from Berlin

    Hello @hardyberlin,

    Could you please share with us the step to replicate this issue and also share the error logs?

Viewing 3 replies - 1 through 3 (of 3 total)
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