image displays in lightbox then switches to its own page

  • Resolved karelles

    (@karelles)


    1 year, 1 month ago

    In all the galleries on this site, the gallery displays and when you select an image, it displays in a lightbox, as it’s supposed to for a second or so, then opens in its own page, like https://jamesdewaltphotography.com/wp-content/uploads/2019/05/DV9A4518-Edit.jpg. I’ve cleared the cache, checked on 2 browsers, and in private windows, not changed any settings, and WP, all plugins and themes are up-to-date. I don’t know what changed, or how to change it back.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @karelles

    Sorry for the delayed response.

    First, I’d like to kindly ask you to enable FooGallery Debug Comments for us so that we can be able to effectively assist you with this.

    To do so, kindly navigate to FooGallery -> Settings -> Advanced and click on the “Enable Debug” checkbox option as shown in the image linked here: https://prnt.sc/26jlt5a

    Don’t forget to save changes. This will help us investigate this issue further. Once done, kindly let me know.

    Thanks in advance.

    Kind regards,
    Elvis

    Thread Starter karelles

    (@karelles)

    Thanks for getting back to me. I’ve enabled debugging and saved the changes.

    Thread Starter karelles

    (@karelles)

    My client has asked me when I expect that his galleries will be fixed. Any idea?

    Plugin Support elviiso

    (@elviiso)

    Hi @karelles

    Thanks for getting back to us.

    Could you kindly get in touch with me via email at elvis at fooplugins dot com so that we can continue this investigation process from there? Thanks in advance for doing so.

Viewing 4 replies - 1 through 4 (of 4 total)
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