• Resolved mmmone

    (@mmmone)


    Hello,

    I hope you are fine.

    I have a problem when I publish the grid of my recent articles: the images don’t display well even if in the preview they seem correct.

    In this doc you can see the problem: doc

    Thank you very much for your support

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author WPXPO

    (@wpxpo)

    Hi @mmmone,

    Thank you for using our post blocks plugin. I need to check your issue. Could you please share your website URL?

    Waiting for your reply.

    Thread Starter mmmone

    (@mmmone)

    Hello thank you,

    This is the page: https://pxritaly.com/servizi-2/

    Password to open the page is: ciao

    Thank you very much

    Plugin Author WPXPO

    (@wpxpo)

    I can’t see any page where you have been used our post blocks plugin. Could you please share the test page link where you have used post blocks?

    Thread Starter mmmone

    (@mmmone)

    Hello this is the page: https://pxritaly.com/servizi-2/

    To open it the password is ciao

    The post block is the last element at the end the page, under the map.

    Let me know if everything is clear, thank you very much!

    Plugin Author WPXPO

    (@wpxpo)

    Hi,

    I can see an image not display properly because of amp CSS. You just disable this plugin the image works properly. See the screenshot https://prnt.sc/v6f8au.

    Thread Starter mmmone

    (@mmmone)

    Hello thank you a lot, problem solved! ??

    Plugin Author WPXPO

    (@wpxpo)

    Hi @mmmone,

    I hope your issue is solved. If you have any more questions let me know. I will try to solve your problem as soon as possible.

    If you are satisfied with our support then give us a five-star review in the WordPress directory. As a new plugin developer, it helps us a lot.

    Have a nice day.

    I have the same issue. The Featured Image shows up in the preview, but not on the published page. Please see https://www.edwardbacon.com/blog/home/

    I have two instances of different Post Block on this experimental page. Note in the second instance along with the excerpt from the page, the social media icons and links appear. How can I suppress that?

    With regard to my page https://www.edwardbacon.com/blog/home/ I noticed that the “Load More” button does show some of the subsequent Featured Images

    I have upgraded to the pro version and the image issue went away. But not the excerpt showing the social media links

    Plugin Author WPXPO

    (@wpxpo)

    Hi @efbacon,

    Thank you using our post blocks plugin. I have checked your issue but this is not our plugins issue. This problem arose because of the others Plugin or Theme conflicts. You can try to deactivate social share related plugin/theme.

    Note: For any help please email us. Here is our support email [email protected].

    Have a nice day.

    So you missed the nuance of my two follow up replies. Asserting that the problem comes from another plugin or theme, simply passes the buck and is unsatisfactory.

    In my first follow up, I noted that images do appear for subsequent posts after selecting the “Show More” button. So what is different with in your code in the rendering of these items that keeps the other plugins from interfering? Maybe your implementation can be improved for the initial rendering.

    In my second follow up, I noted that after purchasing your pro version, the problem went away. Clearly there is something in the pro code that can be used as a model to modify your free version that avoids the issue of not showing the Featured Images.

    Plugin Author WPXPO

    (@wpxpo)

    Hi @efbacon,

    I am really sorry to say I can’t notice your above two questions. Could you please email us? Our Technical support staff will help you.
    Here is our email: [email protected].

Viewing 13 replies - 1 through 13 (of 13 total)
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