Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter handmadehome

    (@handmadehome)

    It seems to be the issue is bigger…

    I’ve just noticed when I activate plugin my huge product thumbnails on archive pages got smaller.

    This is how they should look like: https://ibb.co/2SJrTrb

    And how they changed: https://ibb.co/TWFRCs6

    I started to search further and noticed that thumbnail settings are dissapeared from woocommerce panel:

    https://ibb.co/rpVZkhK

    They looked like this before I activate plugin: https://ibb.co/b74N1sn

    So I was forced to restore website from back up. Because even when I deleted plugin with Clean-up Data on Deletion that didn’t help.

    Despite this issue I like you plugin. It’s exactly what I need. I will try to find the reason of this issue. I hope I can fix it and go pro.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @handmadehome,

    The probable reason of the image disappearing on zoom is the lazy load of the images. Most probably, you have lazyloaded the images, and that is why some of the images were not visible. You can try disabling lazy loading to see if the problem is resolved.

    The other issues might be due to an internal conflict with the settings of the plugins and the theme. We would love to investigate the issue if you activated the plugin once again. We suggest you upgrade your plugin to PRO and open a thread in our support forum. We will check the issues and fix them instantly.?

    Have a great day!

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi?@handmadehome,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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