Image data does not exist. Please re-upload the image.

  • Problem begins when trying to upload a .jpg. Some .jpg work, some don’t. They all upload, but some hang at “crunching” and then don’t display a thumbnail in the library. When I try and edit the .jpg I get “Image data does not exist. Please re-upload the image.” If I try and insert media into a page or post it does not appear, but if I use my own <img src=…></img> tagging then I can get it to appear. The .jpg is obviously in the database.

    I tried tinkering with .htaccess to raise php memory limits, and that resulted in the dreaded 500 Internal Server Error. I put this line in wp-config.php: define(‘WP_MEMORY_LIMIT’, ’64M’);

    I’m at a loss and turning to this great community for help.

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter Tadamhicks

    (@tadamhicks)

    Not sure how I breached the rules… weird, but anyway.

    WPRanger, I think I’ve determined it’s an issue with the host. Don’t know why I didn’t think of this in the first place…

    I have XAMPP locally for developing, so I revved it up and the questionable .jpgs uploaded just fine.

    I will be moving the WordPress install away from 1and1. I don’t know what it is about the questionable .jpgs, maybe the metadata is so robust that it is utilizing too much memory on the server.

    I’m not going to close this yet because it’s really just an experiment to see if switching hosts is the fix. I was wanting to move hosts anyway, so this will be a good test.

    I think I’ve determined it’s an issue with the host

    Please ask your host about this issue.

    Hello all,

    I was wondering if you ever found what was causing this ? I am having the exact same issue here.

    Please let me know if you need me to create my own thread.

    Thanks a lot

    Thread Starter Tadamhicks

    (@tadamhicks)

    I did find out. It was, after all was said and done, a PHP memory allocation issue with the host. I tried fixes in .htaccess, php.ini and in the config files to no avail. Host was 1and1.

    I was exasperated after way too many hours spent trying to fix, so I put my efforts to selling my client on a new host instead. Signed up with Name.com, transferred the install and, voila, everything clicked. Photos load fast and completely.

    If you’re using a budget host I would consider that they’re simply limiting the PHP memory allocation.

Viewing 4 replies - 16 through 19 (of 19 total)
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