Image could not be converted to WebP

  • Resolved sbaa

    (@sbaa)


    5 years, 4 months ago

    Dear nosilver4u,
    I configured webp. However, running Bulk Optimizer I recieve “Image could not be converted to WebP”.

    What is wrong? Please see Debugging Information. There is “invalid output
    tool not found”

    Thansk for your support,

    EIO_Base::__construct()
    ewww_image_optimizer_init()
    home url: https://robime.it/
    relative home url: //robime.it/
    content_url: https://robime.it/wp-content/uploads/
    home domain: robime.it
    checking any images matching these patterns for webp:
    rewriting any images matching these domains to webp:
    ewww_image_optimizer_admin_init()
    ewww_image_optimizer_cloud_init()
    ewww_image_optimizer_upgrade()
    ewww_image_optimizer_exec_init()
    ewww_image_optimizer_cron_setup()
    EWWWIO_Tracking::schedule_send()
    ewww_image_optimizer_tool_init()
    ewww_image_optimizer_install_tools()
    Checking/Installing tools in /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/
    wp-content/ewww permissions: 0755
    ewww_image_optimizer_install_paths()
    CPU architecture: x86_64
    generated paths:
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/plugins/ewww-image-optimizer/binaries/jpegtran-linux
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/plugins/ewww-image-optimizer/binaries/optipng-linux
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/plugins/ewww-image-optimizer/binaries/gifsicle-linux
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/plugins/ewww-image-optimizer/binaries/pngquant-linux
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/plugins/ewww-image-optimizer/binaries/cwebp-linux
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/optipng
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/gifsicle
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/pngquant
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp
    ewww_image_optimizer_skip_tools()
    enabled: jpegtran
    enabled: optipng
    enabled: gifsicle
    enabled: webp
    Linux/UNIX style OS, checking permissions
    ewww_image_optimizer_check_permissions()
    permissions for /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran: 0755
    permissions ok
    ewww_image_optimizer_check_permissions()
    permissions for /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/gifsicle: 0755
    permissions ok
    ewww_image_optimizer_check_permissions()
    permissions for /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/optipng: 0755
    permissions ok
    ewww_image_optimizer_check_permissions()
    permissions for /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp: 0755
    permissions ok
    ewww_image_optimizer_settings_script()
    ewww_image_optimizer_bulk_script()
    ewww_image_optimizer_tool_script()
    ewww_image_optimizer_webp_script()
    ewww_image_optimizer_notice_utils()
    ewww_image_optimizer_exec_check()
    ewww_image_optimizer_skip_tools()
    enabled: jpegtran
    enabled: optipng
    enabled: gifsicle
    enabled: webp
    ewww_image_optimizer_path_check()
    ewww_image_optimizer_find_nix_binary()
    found /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran, testing…
    ewww_image_optimizer_md5check()
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran: 21d8046e07cb298dfd2f3b1e321c67c378a4d35fa8adc3521acc42b5b8088d64
    checksum verified, binary is intact
    ewww_image_optimizer_mimetype()
    testing mimetype: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran
    ewwwio type: application/x-executable
    ewww_image_optimizer_tool_found()
    testing case: j at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran: Bad system call
    tool not found
    found /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran-custom, testing…
    ewww_image_optimizer_mimetype()
    testing mimetype: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran-custom
    ewwwio type: application/x-executable
    ewww_image_optimizer_tool_found()
    testing case: j at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran-custom
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran-custom: invalid output
    tool not found
    found /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran-alt, testing…
    ewww_image_optimizer_mimetype()
    testing mimetype: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran-alt
    ewwwio type: application/x-executable
    ewww_image_optimizer_tool_found()
    testing case: j at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran-alt
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/jpegtran-alt: invalid output
    tool not found
    ewww_image_optimizer_tool_found()
    testing case: j at jpegtran
    jpegtran: libjpeg-turbo version 1.4.2 (build 20191113)
    optimizer found
    defining EWWW_IMAGE_OPTIMIZER_JPEGTRAN
    ewww_image_optimizer_find_nix_binary()
    found /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/optipng, testing…
    ewww_image_optimizer_md5check()
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/optipng: 4404076a4f9119d4dfbb7acb00eb65345e804186a019c7136d8f8e87fb0cb997
    checksum verified, binary is intact
    ewww_image_optimizer_mimetype()
    testing mimetype: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/optipng
    ewwwio type: application/x-executable
    ewww_image_optimizer_tool_found()
    testing case: o at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/optipng
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/optipng: Bad system call
    tool not found
    ewww_image_optimizer_tool_found()
    testing case: o at optipng
    optipng: OptiPNG version 0.7.7
    optimizer found
    defining EWWW_IMAGE_OPTIMIZER_OPTIPNG
    ewww_image_optimizer_find_nix_binary()
    found /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/gifsicle, testing…
    ewww_image_optimizer_md5check()
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/gifsicle: 566f058b2043c4f3c8c049b0507bfa78dcb33dac52b132cade5f67bbb62d91e4
    checksum verified, binary is intact
    ewww_image_optimizer_mimetype()
    testing mimetype: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/gifsicle
    ewwwio type: application/x-executable
    ewww_image_optimizer_tool_found()
    testing case: g at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/gifsicle
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/gifsicle: Bad system call
    tool not found
    ewww_image_optimizer_tool_found()
    testing case: g at gifsicle
    gifsicle: LCDF Gifsicle 1.91
    optimizer found
    defining EWWW_IMAGE_OPTIMIZER_GIFSICLE
    ewww_image_optimizer_find_nix_binary()
    found /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp, testing…
    ewww_image_optimizer_md5check()
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp: 90a506eea038e89ef53b41bfcae2cf2d67db6a3eae57fa43ca02da407420e0b6
    checksum verified, binary is intact
    ewww_image_optimizer_mimetype()
    testing mimetype: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp
    ewwwio type: application/x-executable
    ewww_image_optimizer_tool_found()
    testing case: w at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp: Bad system call
    tool not found
    found /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-custom, testing…
    ewww_image_optimizer_mimetype()
    testing mimetype: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-custom
    ewwwio type: application/x-executable
    ewww_image_optimizer_tool_found()
    testing case: w at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-custom
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-custom: invalid output
    tool not found
    found /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt, testing…
    ewww_image_optimizer_mimetype()
    testing mimetype: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt
    ewwwio type: application/x-executable
    ewww_image_optimizer_tool_found()
    testing case: w at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt: error while loading shared libraries: libjpeg.so.62: cannot open shared object file: No such file or directory
    optimizer found
    defining EWWW_IMAGE_OPTIMIZER_CWEBP
    using: jpegtran
    using: optipng
    using: gifsicle
    using: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt
    defining EWWW_IMAGE_OPTIMIZER_PNGOUT
    defining EWWW_IMAGE_OPTIMIZER_PNGQUANT
    ewww_image_optimizer_options()
    uid157515
    EWWW IO version: 512.0
    WP version: 5.3
    PHP version: 70303
    libxml version: 20903
    core plugin
    ABSPATH: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/
    WP_CONTENT_DIR: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content
    home url: https://robime.it
    site url: https://robime.it
    content_url: https://robime.it/wp-content
    upload_dir: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/uploads
    content_width: 696
    registered stream wrappers: https,ftps,compress.zlib,compress.bzip2,php,file,glob,data,http,ftp,phar,zip
    EIO_HS_Beacon::admin_notice()
    ewww_image_optimizer_jpg_quality()
    ewww_image_optimizer_skip_tools()
    enabled: jpegtran
    enabled: optipng
    enabled: gifsicle
    enabled: webp
    ewww_image_optimizer_tool_found()
    testing case: j at jpegtran
    jpegtran: libjpeg-turbo version 1.4.2 (build 20191113)
    optimizer found
    ewww_image_optimizer_tool_found()
    testing case: o at optipng
    optipng: OptiPNG version 0.7.7
    optimizer found
    ewww_image_optimizer_tool_found()
    testing case: g at gifsicle
    gifsicle: LCDF Gifsicle 1.91
    optimizer found
    ewww_image_optimizer_tool_found()
    testing case: w at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt: error while loading shared libraries: libjpeg.so.62: cannot open shared object file: No such file or directory
    optimizer found
    ewww_image_optimizer_gd_support()
    GD found, supports:
    GD Version: bundled (2.1.0 compatible)
    FreeType Support: 1
    FreeType Linkage: with freetype
    GIF Read Support: 1
    GIF Create Support: 1
    JPEG Support: 1
    PNG Support: 1
    WBMP Support: 1
    XPM Support:
    XBM Support: 1
    WebP Support: 1
    BMP Support: 1
    JIS-mapped Japanese Font Support:
    ewww_image_optimizer_gmagick_support()
    ewww_image_optimizer_imagick_support()
    3FR,AAI,AI,ART,ARW,AVI,AVS,BGR,BGRA,BIE,BMP,BMP2,BMP3,BRF,CAL,CALS,CANVAS,CAPTION,CIN,CIP,CLIP,CMYK,CMYKA,CR2,CRW,CUR,CUT,DCM,DCR,DCX,DDS,DFONT,DJVU,DNG,DOT,DPX,DXT1,DXT5,EPDF,EPI,EPS,EPS2,EPS3,EPSF,EPSI,EPT,EPT2,EPT3,ERF,EXR,FAX,FITS,FRACTAL,FTS,G3,GIF,GIF87,GRADIENT,GRAY,GROUP4,GV,HALD,HDR,HISTOGRAM,HRZ,HTM,HTML,ICB,ICO,ICON,INFO,INLINE,IPL,ISOBRL,JBG,JBIG,JNG,JNX,JPEG,JPG,JSON,K25,KDC,LABEL,M2V,M4V,MAC,MAP,MASK,MAT,MATTE,MEF,MIFF,MNG,MONO,MOV,MP4,MPC,MPEG,MPG,MRW,MSL,MSVG,MTV,MVG,NEF,NRW,NULL,ORF,OTB,OTF,PAL,PALM,PAM,PANGO,PATTERN,PBM,PCD,PCDS,PCL,PCT,PCX,PDB,PDF,PDFA,PEF,PES,PFA,PFB,PFM,PGM,PICON,PICT,PIX,PJPEG,PLASMA,PNG,PNG00,PNG24,PNG32,PNG48,PNG64,PNG8,PNM,PPM,PREVIEW,PS,PS2,PS3,PSB,PSD,PTIF,PWP,RADIAL-GRADIENT,RAF,RAS,RAW,RGB,RGBA,RGBO,RGF,RLA,RLE,RMF,RW2,SCR,SCT,SFW,SGI,SHTML,SIX,SIXEL,SPARSE-COLOR,SR2,SRF,STEGANO,SUN,SVG,SVGZ,TEXT,TGA,THUMBNAIL,TIFF,TIFF64,TILE,TIM,TTC,TTF,TXT,UBRL,UIL,UYVY,VDA,VICAR,VID,VIFF,VIPS,VST,WBMP,WMF,WMV,WMZ,WPG,X,X3F,XBM,XC,XCF,XPM,XPS,XV,XWD,YCbCr,YCbCrA,YUV
    ewww_image_optimizer_find_nix_binary()
    ewww_image_optimizer_tool_found()
    testing case: n at nice
    nice: 0
    nice found
    ewww_image_optimizer_savings()
    querying savings for single site
    table name is wp_ewwwio_images
    total original size: 4368486738
    total current(opt) size: 3025105870
    savings found: 1343380868
    14265 images have been optimized
    automatic compression enabled
    remove metadata: on
    jpg level: 10
    png level: 10
    gif level: 10
    pdf level: 0
    bulk delay: 0
    backup mode: off
    ExactDN enabled: off
    ExactDN all the things: on
    ExactDN lossy: 1
    ExactDN resize existing: off
    ExactDN attachment queries: on
    lazy load: off
    LQIP: off
    optipng level: 2
    pngout disabled: yes
    pngout level: 2
    ewww_image_optimizer_jpg_quality()
    parallel optimization: off
    background optimization: on
    scheduled optimization: off
    include media library: on
    include originals: off
    folders to optimize:

    folders to ignore:

    skip images smaller than: 0 bytes
    skip PNG images larger than: 0 bytes
    exclude originals from lossy: off
    exclude originals from metadata removal: off
    use system binaries: no
    resize detection: on
    max media dimensions: 1024 x 768
    max other dimensions: 1024 x 768
    resize existing images: on
    resize existing (non-media) images: off
    ewww_image_optimizer_get_image_sizes()
    sizes: thumbnail
    medium
    medium_large
    large
    1536×1536
    2048×2048
    td_218x150
    td_1920x0
    td_80x60
    td_100x70
    td_265x198
    td_324x160
    td_324x235
    td_356x220
    td_356x364
    td_696x385
    Array
    (
    [thumbnail] => Array
    (
    [width] => 150
    [height] => 150
    )
    [medium] => Array
    (
    [width] => 300
    [height] => 300
    )
    [medium_large] => Array
    (
    [width] => 768
    [height] => 9999
    )
    [large] => Array
    (
    [width] => 1024
    [height] => 1024
    )
    [1536×1536] => Array
    (
    [width] => 1536
    [height] => 1536
    )
    [2048×2048] => Array
    (
    [width] => 2048
    [height] => 2048
    )
    [td_218x150] => Array
    (
    [width] => 218
    [height] => 150
    )
    [td_1920x0] => Array
    (
    [width] => 1920
    [height] => 0
    )
    [td_80x60] => Array
    (
    [width] => 80
    [height] => 60
    )
    [td_100x70] => Array
    (
    [width] => 100
    [height] => 70
    )
    [td_265x198] => Array
    (
    [width] => 265
    [height] => 198
    )
    [td_324x160] => Array
    (
    [width] => 324
    [height] => 160
    )
    [td_324x235] => Array
    (
    [width] => 324
    [height] => 235
    )
    [td_356x220] => Array
    (
    [width] => 356
    [height] => 220
    )
    [td_356x364] => Array
    (
    [width] => 356
    [height] => 364
    )
    [td_696x385] => Array
    (
    [width] => 696
    [height] => 385
    )
    [pdf-full] => Array
    (
    [width] => 99999
    [height] => 99999
    )
    )

    disabled resizes:
    thumbnail: optimization=enabled creation=enabled
    medium: optimization=enabled creation=enabled
    medium_large: optimization=enabled creation=enabled
    large: optimization=enabled creation=enabled
    1536×1536: optimization=enabled creation=enabled
    2048×2048: optimization=enabled creation=enabled
    td_218x150: optimization=enabled creation=enabled
    td_1920x0: optimization=enabled creation=enabled
    td_80x60: optimization=enabled creation=enabled
    td_100x70: optimization=enabled creation=enabled
    td_265x198: optimization=enabled creation=enabled
    td_324x160: optimization=enabled creation=enabled
    td_324x235: optimization=enabled creation=enabled
    td_356x220: optimization=enabled creation=enabled
    td_356x364: optimization=enabled creation=enabled
    td_696x385: optimization=enabled creation=enabled
    pdf-full: optimization=enabled creation=enabled
    delete originals: off
    jpg2png: off
    ewww_image_optimizer_jpg_background()
    ewww_image_optimizer_jpg_background()
    png2jpg: off
    gif2png: off
    webp conversion: on
    alt webp rewriting: on
    webp paths:

    forced webp: on
    enable help beacon: no
    max_execution_time: 600
    ewww_image_optimizer_stl_check()
    max_execution_time not configurable
    disable_functions:
    detected memory limit is: 536870912
    loading webp script without wp_add_inline_script

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author nosilver4u

    (@nosilver4u)

    From what I can see, it appears your server is not compatible with the bundled tools we have included in the plugin. The plugin is only able to do other optimizations because your webhost installed jpegtran, optipng, and gifsicle already. So you might just want to ask them if they will install cwebp for you.

    Thread Starter sbaa

    (@sbaa)

    The cwebp is installed in /web/wp-content/ewww.
    However, PATH is not configured to this directory.
    If I enter /web/wp-content/ewww, and run the command then the command is not found.
    If I specify full path the command is run.

    Is there any way how Plugin can use full path?
    If there is update to cwebp (and other commands), is this updated as part of Plugin update?

    Plugin Author nosilver4u

    (@nosilver4u)

    Do you mean that you (or your webhost) copied a different version of cwebp to /web/wp-content/ewww/ or that you were able to run the existing version of cwebp which was already installed in that folder via the command line?

    If you want to provide a custom version of cwebp, it needs to be installed at /web/wp-content/ewww/cwebp-custom, otherwise it will be overwritten by the plugin during an update.
    Further instructions on attempting to install it yourself are at https://docs.ewww.io/article/6-the-plugin-says-i-m-missing-something

    Thread Starter sbaa

    (@sbaa)

    I were able to run the existing version of cwebp which was already installed in that folder with Plugin.

    Plugin Author nosilver4u

    (@nosilver4u)

    Then you’ll want to check with your webhost to find out why it returns “Bad system call” when the web user attempts to run the same binary/executable, since it’s using full paths by default.

    Thread Starter sbaa

    (@sbaa)

    I will check with hosting.

    In meantime I found that path is
    /home/robime.it/web/wp-content/ewww/cwebp

    As well plugin is able to find the file to check permission:
    ewww_image_optimizer_check_permissions()
    permissions for /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp: 0755
    permissions ok

    If I run cwebp-alt in shell I recieve the same message is in log:
    testing case: w at /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt
    /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt: /nfsmnt/hosting1_1/c/b/cb70c92a-4223-4bdc-bdff-9445dc18a7ad/robime.it/web/wp-content/ewww/cwebp-alt: error while loading shared libraries: libjpeg.so.62: cannot open shared object file: No such file or directory
    optimizer found

    Thread Starter sbaa

    (@sbaa)

    I have two sites on the same hosting according provider.

    One works, the second doesnt.

    When it works it uses cwebp, the one doesnt work uses cwebp-alt ((with error while loading shared libraries: libjpeg.so.62).

    How the Plugin determines which cwebp is used?

    Other difference:
    For the not-working site the folders to ignore:
    skip images smaller than: 0 bytes
    skip PNG images larger than: 0 bytes

    For working site:
    skip images smaller than: bytes
    skip PNG images larger than: bytes

    What configuration settings are different?

    Plugin Author nosilver4u

    (@nosilver4u)

    What version of EWWW IO are the two sites running, and do you know if they are hosted on the exact same server?

    Thread Starter sbaa

    (@sbaa)

    V 5.1.3. Should be the same server.

    Plugin Author nosilver4u

    (@nosilver4u)

    Then please send an email via https://ewww.io/contact-us/ so we can look into the matter further, and reference this thread.

    Thread Starter sbaa

    (@sbaa)

    Thanks a lot for resolution.

    Plugin Author nosilver4u

    (@nosilver4u)

    Glad we could help!

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Image could not be converted to WebP’ is closed to new replies.

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