• Resolved kurtdevylder

    (@kurtdevylder)


    Hi,

    My image comparison widget from the Jet Elements plugin doesn’t work when Smushit is activated. Support at Jet says the problem is that your plugin overrides theirs. It works fine when I deactivate Smushit.
    However, when I deactivate Smushit, for some reason my self-hosted videos stop functioning.

    Could you please help me with custom scripts or tell me how I can solve/work around this?

    Grts,
    Kurt

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @kurtdevylder

    I trust you’re doing well!

    Is the Smush plugin have Lazy load enabled on your site? Please enable the Smush, go to Smush > Lazy Load from the admin’s dashboard, and deactivate it.

    Check if the widget is working on a front end of your site. If all will loading well, you may try and exclude pages with this widget from being Lazy Loaded, as the widget might not work with Lazy Load for images enabled.

    Please advise,

    Cheers,
    Nastia

    Hello @kurtdevylder

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

    Thread Starter kurtdevylder

    (@kurtdevylder)

    Hi Nastia,

    I’m sorry, I totally forgot to reply.
    No need to reopen the ticket.
    Disabling lazy load on these specific pages did the trick.
    Thanks for your help!

    Grts,
    Kurt

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Image comparison widget from Jet Elements’ is closed to new replies.