Image CDN not loading all images

Hi @juanp –

Thank you so much for patiently waiting for a response! We have a backlog of support requests and work through them on a first-come, first-served basis.

Based on what you are describing here, it is likely that Cloudflare is blocking some of our requests. As a next step, please add Jetpack’s IPs to Cloudflare’s allowlist. You can find a list of those addresses here:

• https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/#using-jetpack-with-cloudflare-and-or-sucuri

Once you have done that, let us know if you continue to have issues.

Hi there, @juanp,

Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!