• Resolved tores54

    (@tores54)


    For some reason, not all photos on the site can be loaded, some photos give an error We cannot complete this request, remote data could not be fetched. If you disable the image cdn option, everything is ok, and if cloudflre is disabled, everything is ok too. Tell me how to solve the problem?

    The page I need help with: [log in to see the link]

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  • Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @tores54,

    I’ve taken a look at your site and it seems that the connection with Jetpack hasn’t been fully established. You can verify this at the following link:

    https://jptools.wordpress.com/debug/?url=https://sneakerson.ru/

    For Jetpack Boost, particularly the CDN feature, to operate optimally, it’s important to have a robust connection. As a starting point, could you please request your hosting provider to whitelist Jetpack’s IP addresses as guided here?

    Additionally, to ensure smooth interaction between Jetpack and Cloudflare, I would suggest reviewing the following article to confirm that Cloudflare is correctly configured:

    https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/

    Once these steps have been carried out, please recheck the Jetpack connection. If it’s stable, activate the Image CDN feature and inform us if the earlier issue still persists.

    Thank you!

Viewing 1 replies (of 1 total)
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