Image cannot be detected

Hi,

Thanks for contacting us.
Can you tell me what is the content builder you used to create your product pages? It seems that WPLP is not able to detect the image.

Could you test with using the featured image and see if it works?

Cheers,

hi, thank you for your reply.
I use WPBakery Page Builder to create the product page.
I just tried to select “featured image”, but it still doesn’t work:(
Thank you for your help.

Hi,

Indeed it seems that image block in WP Backery is not detected but on my side the feature image option is working. I’ve added a feature image, select the image source to be loaded as feature image in the news block:

https://drive.google.com/file/d/10z2PMJOnB4iwaKvryVGhISF2KM6tuuqp/view?usp=drivesdk

Cheers,

I followed your instructions and the problem is fixed, thank you for your help!

• This reply was modified 4 years, 7 months ago by otliievnia2000.

Great! We’ll take a look at the 1st image detection with WPBackery soon anyway.

Cheers,