Image cache directory has not been created

Hello, there, and thanks for trying out our plugin!

You are not doing anything wrong, but perhaps there is a problem with the setup of your WordPress installation of server.

Could you send me all the contents of the debug area. I suspect some kind of file rights problem…

Thank you for your message. This is the content of the debug area:

PHP GD library is installed.
Image cache directory has not been created.
Installation .htaccess file is available.
/var/www/nlholl-qingyeshu/wordpress/current/.htaccess => -rw-r–r–
Adaptive images settings dump:
array(9) {
[“resolutions”]=>
array(3) {
[0]=>
int(1024)
[1]=>
int(640)
[2]=>
int(480)
}
[“cache-directory”]=>
string(21) “cache/adaptive-images”
[“watched-directories”]=>
array(2) {
[0]=>
string(18) “wp-content/uploads”
[1]=>
string(17) “wp-content/themes”
}
[“jpeg-quality”]=>
int(65)
[“sharpen-images”]=>
bool(true)
[“watch-cache”]=>
bool(true)
[“browser-cache”]=>
float(180)
[“version”]=>
string(6) “0.3.04”
[“sanitized”]=>
bool(true)
}

Thank you very much, but I could not get very much from that! Could check and tell me the access rights of your /wp-content and /wp-content/cache folders please?

Hi there,

Having the same problem here too.

The directory didn’t create – so I manually added it.

Directory permissions are all 755 per wordpress standard

Thank you

These permissions are correct, you are right.

Have you tested the plugin from a mobile device? The directory will not be created until the image cache is requested for the first time!

(Meanwhile, I am working on a more thorough debugging log.)

Just tested from a mobile device – images are not displaying.

Host for this test site is GoDaddy – possibly there is a security or permission issue?

It is possible, but we must detect it first.

I have just commited the new version (0.3.5). It has some more detailed deubug information and some diagnostics, too. These should tell us what the problem is.

May I ask that you check it out and get back to me?

Hi there … here is the system information – minus the domain – I could not have all this information and the domain in a public forum.

System information

PHP 5.3.24
MySQL 5.5.43-37.2-log
WordPress 4.2.2
Multisite No
Debug Mode No
Web Server Apache
Permalinks /%year%/%monthnum%/%day%/%postname%/
PHP Error Log
Ext/mysqli No
WP Locale en_CA
DB Charset utf8
PHP Time Limit 30
WP Memory Limit 256M
PHP Memory Limit 256M
WP Max Upload Size 32mb
PHP Post Max Size 33M
PHP Upload Max Size 32M
PHP Max Input Vars 1000
PHP Display Errors 1

Active plugins:
Advanced Custom Fields: Options Page v.1.2.0 by Elliot Condon
Advanced Custom Fields: Repeater Field v.1.1.1 by Elliot Condon
Adaptive Images for WordPress v.0.3.5 by Nevma
Advanced Custom Fields: Contact Form 7 Field v.1.1.0 by Taylor Mitchell-St.Joseph
Advanced Custom Fields v.4.4.2 by Elliot Condon
BackWPup v.3.1.4 by Inpsyde GmbH
CMS Tree Page View v.1.2.32 by P?r Thernstr?m
Admin Columns v.2.4.3 by AdminColumns.com
Contact Form 7 v.4.2 by Takayuki Miyoshi
Cyclone Slider 2 v.2.10.0 by Nico Amarilla
Disable Comments v.1.3.1 by Samir Shah
InfiniteWP – Client v.1.3.13 by Revmakx
NextGEN Plus by Photocrati v.1.1.3 by Photocrati Media
NextGEN Gallery by Photocrati v.2.1.0 by Photocrati Media
Really Simple CAPTCHA v.1.8.0.1 by Takayuki Miyoshi
Regenerate Thumbnails v.2.2.4 by Viper007Bond
Responsive Menu v.2.6 by Peter Featherstone
Shortcodes Ultimate v.4.9.7 by Vladimir Anokhin
Testimonials Widget v.3.1.1 by Axelerant
Toggle The Title v.1.4 by Avner Komarow
Widget CSS Classes v.1.2.7 by C.M. Kendrick
WP Video Lightbox v.1.7.5 by Tips and Tricks HQ, Ruhul Amin

@cukeving can you confirm that you have version 0.3.5 installed and send me once again the “Print debug info”?

I am terribly sorry for the inconvenience, but this bug is hidden deep down. I believe that it is some kind of configuration problem that will be easy to solve, once we spot it!

Hi there – no problem – happy to help.
The most current version of your plugin, WP and all other plugins is installed and info requested below.

Debug info:
? PHP GD library is installed.
? Image cache directory has been created.
/home/content/17/10166417/html/#######/wp-content/cache/adaptive-images => drwxrwxr-x
? Installation .htaccess file is setup OK.
/home/content/17/10166417/html/#######/.htaccess => -rw—-r–
? Adaptive images settings dump:
array(9) {
[“resolutions”]=>
array(3) {
[0]=>
int(1024)
[1]=>
int(640)
[2]=>
int(480)
}
[“cache-directory”]=>
string(21) “cache/adaptive-images”
[“watched-directories”]=>
array(2) {
[0]=>
string(18) “wp-content/uploads”
[1]=>
string(17) “wp-content/themes”
}
[“jpeg-quality”]=>
int(70)
[“sharpen-images”]=>
bool(true)
[“watch-cache”]=>
bool(true)
[“browser-cache”]=>
float(180)
[“version”]=>
string(6) “0.3.52”
[“sanitized”]=>
bool(true)
}

System information:
PHP 5.3.24
MySQL 5.5.43-37.2-log
WordPress 4.2.2
Multisite No
Debug Mode No
Web Server Apache
Permalinks /%year%/%monthnum%/%day%/%postname%/
PHP Error Log
Ext/mysqli No
WP Locale en_CA
DB Charset utf8
PHP Time Limit 30
WP Memory Limit 256M
PHP Memory Limit 256M
WP Max Upload Size 32mb
PHP Post Max Size 33M
PHP Upload Max Size 32M
PHP Max Input Vars 1000
PHP Display Errors 1
Active plugins
Advanced Custom Fields: Options Page v.1.2.0 by Elliot Condon
Advanced Custom Fields: Repeater Field v.1.1.1 by Elliot Condon
Adaptive Images for WordPress v.0.3.52 by Nevma
Advanced Custom Fields: Contact Form 7 Field v.1.1.0 by Taylor Mitchell-St.Joseph
Advanced Custom Fields v.4.4.2 by Elliot Condon
BackWPup v.3.1.4 by Inpsyde GmbH
CMS Tree Page View v.1.2.32 by P?r Thernstr?m
Admin Columns v.2.4.3 by AdminColumns.com
Contact Form 7 v.4.2 by Takayuki Miyoshi
Cyclone Slider 2 v.2.10.0 by Nico Amarilla
Disable Comments v.1.3.1 by Samir Shah
InfiniteWP – Client v.1.3.13 by Revmakx
NextGEN Plus by Photocrati v.1.1.3 by Photocrati Media
NextGEN Gallery by Photocrati v.2.1.0 by Photocrati Media
Really Simple CAPTCHA v.1.8.0.1 by Takayuki Miyoshi
Regenerate Thumbnails v.2.2.4 by Viper007Bond
Responsive Menu v.2.6 by Peter Featherstone
Shortcodes Ultimate v.4.9.7 by Vladimir Anokhin
Testimonials Widget v.3.1.1 by Axelerant
Toggle The Title v.1.4 by Avner Komarow
Widget CSS Classes v.1.2.7 by C.M. Kendrick
WP Video Lightbox v.1.7.5 by Tips and Tricks HQ, Ruhul Amin

Sorry for not having any updates on this yet. I cannot seem to reproduce the problem. ?? Do you think you could completely uninstall the plugin and install it back again to make a clean check?

(I am working on a more elaborate debugging process right now, because it seems that the edge cases are quite a few. But I believe they can be tracked down!)

Hi there,

I deactivated and uninstalled and reinstalled. No change.

I also disabled all non-required plugins and no change.

Are there any PHP modules required for this that GoDaddy may not have installed or functions they block?

Later this week I will have a site on a different host I can test this on.

The only prerequisites are the PHP GD library and /wp-content/cache being writeable by Apache/PHP.

Also you may check the “Print debug” and “Print diagnostics” button in the settings page and show me the output.

If you want you may also tell me the url of your website with the plugin turned on!

Interesting – the debug information says the “Image cache directory has not been created” – but it has and it shows the correct permissions right below that statement

Debug info
? PHP GD library is installed.
? Image cache directory has not been created.
But this is probably because the cache has not been accessed yet.
After accessing your website from a mobile device the directory should be automatically created.

/home/content/17/10166417/html/######/wp-content/cache => drwxrwxr-x
? Installation .htaccess file is setup OK.
/home/content/17/10166417/html/######/.htaccess => -rw-r–r–
? Adaptive images settings dump:
array(9) {
[“resolutions”]=>
array(3) {
[0]=>
int(1024)
[1]=>
int(640)
[2]=>
int(480)
}
[“cache-directory”]=>
string(21) “cache/adaptive-images”
[“watched-directories”]=>
array(2) {
[0]=>
string(18) “wp-content/uploads”
[1]=>
string(17) “wp-content/themes”
}
[“jpeg-quality”]=>
int(90)
[“sharpen-images”]=>
bool(true)
[“watch-cache”]=>
bool(true)
[“browser-cache”]=>
float(180)
[“version”]=>
string(6) “0.3.52”
[“sanitized”]=>
bool(true)
}

Hmm, this is weird… The cache directory should be:

/home/content/17/10166417/html/######/wp-content/cache/adaptive-images

And not just:

/home/content/17/10166417/html/######/wp-content/cache

Have you tested this now with a real mobile device or a mobile device emulator like the one in Chrome Canary Developer Tools?