Image cache directory has not been created

I manually created the missing directory and even set permissions to 777. It now acknowledges the directory exists (per below) but does not work. I have tried to access it with a phone. I’m going to install on a different hosting company and let you know later in the week how that goes.

? Image cache directory has been created.
/home/content/17/10166417/html/springdale/wp-content/cache/adaptive-images => drwxrwxrwx
? Installation .htaccess file is setup OK.
/home/content/17/10166417/html/springdale/.htaccess => -rw-r–r–

I will wait fr your checks, thank you!

If it is not too sensitive information, could you tell the url of your website?

@cukeving did you have a chance to test in the different hosting company you mentioned?

Also, could you tell me the url of your first installation, the one with the original problem, so I can test it myself?

Thank you! ??

Excellent news for you – apparently GoDaddy was the issue.

The new hosting account has some issue of it’s own – BUT – this plugin is working ??

THANK YOU!

However – some new questions
– when browsing from my phone – it created a ‘640’ folder – shouldn’t it have been 480?
– it’s not picking up the NextGen Gallery even though I added /wp-content/gallery to the settings and I see it in the .htaccess file

Temporary domain is: https://springdale.host42.nustorm.ca/

Hello there!

On the one hand I am very happy that the plugin works for you, but I would love to know what the problem with GoDaddy was, so that I can predict it in the future.

Here is most probably why you only see τηε 640 folder: the plugin takes into account the biggest of the two dimensions of each device. So if you check your website from a device with dimensions 480×640, for instance, then only the 640 folder will be created, because the plugin does not know whether the user is looking the website at the portrait or landscape orientation.

However you are right, the images from the NextGenGallery are not being resized. Does the NextGenGallery put something on its own in the .htaccess file perhaps? Somtehing that overrides my own settings?

There are no additional settings in the .htaccess file – just yours and WordPress currently.

And you can confirm that the settings are as such:

<IfModule mod_rewrite.c>

    RewriteEngine On

    # Watched directories
    RewriteCond %{REQUEST_URI} /wp-content/uploads [OR]
    RewriteCond %{REQUEST_URI} /wp-content/themes [OR]
    RewriteCond %{REQUEST_URI} /wp-content/gallery

    # Redirect images through the adaptive images script
    RewriteRule \.(?:jpe?g|gif|png)$ /wp-content/plugins/adaptive-images/adaptive-images/ai-main.php [L]

</IfModule>

Correct – the following, exactly, appears before the WordPress permalink statements in the .htaccess file

# BEGIN Adaptive Images
#=======================

<IfModule mod_rewrite.c>

RewriteEngine On

# Watched directories
RewriteCond %{REQUEST_URI} /wp-content/uploads [OR]
RewriteCond %{REQUEST_URI} /wp-content/themes [OR]
RewriteCond %{REQUEST_URI} /wp-content/gallery

# Redirect images through the adaptive images script
RewriteRule \.(?:jpe?g|gif|png)$ /wp-content/plugins/adaptive-images/adaptive-images/ai-main.php [L]

</IfModule>

# END Adaptive Images

I did make some tests with similar directories in my own installations and I could find the same error. This is a tricky one and I am trying to think of a new way to debug it?

Sorry for burdening you will all this (it is important for me to reduce all possible error options) but is there anything in your error logs perhaps?

Not a problem – happy to help!

Sorry – although working better on this host, it’s not a great one. I don’t have access to error logs.

Thanks for the understanding!

Hmm, I have run out of ways to debug now. ??

But I am about to release version 0.5 which is a lot more complete in debugging methods. It is not ready yet though. Would you like me to send you a copy of it to test it manually or would you prefer to wait some days until it is officially released?

Hello there,

Haven’t heard back from you in a while. Version 0.5.0 is out! Perhaps you would like to check it out?

??

Hey there, I actually sent an email through your website a week or 2 ago – guessing you never received it.

I have installed the updates – it’s still not loading the NextGEN gallery images into the cache only the uploads directory.

The .htaccess file does have the directory listed:
# Watched directories
RewriteCond %{REQUEST_URI} /wp-content/uploads [OR]
RewriteCond %{REQUEST_URI} /wp-content/themes [OR]
RewriteCond %{REQUEST_URI} /wp-content/gallery

It is potentially once again a server issues – it is running Parallels and I’m not a fan.

Hello, there!

Very sorry, but we did not get that email… ??

Could you point me to one of these images, if you still have them online and the plugin active?

Plugin is still active
The page with the NextGEN galleries is
https://springdalehomes.ca/our-homes/