• Jack

    (@jackslobodian)


    I followed the instructions (unlock and lock the lock) and added the image alts to the media library list. I cleared the cache, but the image alts still aren’t showing for the viewers.

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  • Plugin Author Codexin Technologies

    (@cxntech)

    Hi @jackslobodian,

    Thanks a lot for your interest in the plugin.

    This usually happens when the image ALT tags have been hard-coded into your pages or posts and not being called dynamically from the media library database.

    If your pages/posts have hard-coded image ALT tag or use a page builder that provides a separate option to add image ALT tags, updating the ALT tag from the WordPress media library won’t help. You need to go to that specific page or post and need to find out the existing hard-coded image alt tag, and replace them as you need.

    Thank you.

Viewing 1 replies (of 1 total)
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