Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @anzach,

    Thank you for reaching out to us for assistance. Would you be able to provide a link to the page with this warning?

    One option would be for you to edit the template on your end and add custom functionality. Currently, the caption is used as the alt text which would not normally cause this error but I would like to take a look to see if there is a specific error in our plugin.

    If you are interested in the custom Template functionality you can find more information about it here: https://smashballoon.com/doc/guide-to-creating-custom-templates/

    Best regards.

    Thread Starter Antonis Zachos

    (@anzach)

    Hello,

    Thank you for your answer!

    Just to clarify, the warning is not because of your plugin, is because of the description (some tags also included) of the Instagram post.

    The url https://www.davvero.gr/

    I’ m using the free version (2.9.10) and i can’ t find the option to enable the
    custom templates as described in the guide you recommended.

    A.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @anzach,

    You can find the option to Enable Custom Templates under Instagram Feed > Customize. In the upcoming 6.0 update it will be found in the advanced options for each individual feed. It looks like so in the settings currently: https://a.supportally.com/Ild6OK.

    With the custom template, you can then edit the template .php files and edit the alt text template for your posts, of course, the easiest may be to remove the alt text or decide on a standard one that you would apply to each. This does require some changes to the code directly.

    Best regards.

    Thread Starter Antonis Zachos

    (@anzach)

    Hi,

    Thank you so much for your help!

    A.

Viewing 4 replies - 1 through 4 (of 4 total)
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