• Resolved marcorroma

    (@marcorroma)


    Hi, after uploading a feautured image “Unorganized” in “new/edit post”, the image is selected but you cannot click on “set feautured image”, you must deselect the image, select it and then click on “set featured image”.
    Screenshot https://i.ibb.co/DCFLbYt/Immagine1.png
    Why?
    Thank you for support

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor Matthias Günter

    (@mguenter)

    Hi @marcorroma !

    Thanks for your message.

    • Are you using Classic Editor or Gutenberg?
    • Does this issue also persist when you deactivate Real Media Library?

    Regards,
    Matthew ??

    Thread Starter marcorroma

    (@marcorroma)

    I am using gutenberg.
    If I disable your plugin the problem is solved.

    • This reply was modified 4 years, 7 months ago by marcorroma.
    Thread Starter marcorroma

    (@marcorroma)

    I noticed this difference in the html code of the thumbnail image immediately after the upload.

    After upload, no feautured image selected (error)

    <li tabindex="0" role="checkbox" aria-checked="true" class="attachment details selected save-ready ui-draggable ui-draggable-handle">
    		<div class="attachment-preview js--select-attachment type-image subtype-jpeg landscape">
    			<div class="thumbnail">
    				
    					<div class="centered">
    						<img src="https://localhost:8888/wordpress/wp-content/uploads/2020/08/aereo-3-scaled-3-300x200.jpg" draggable="false" alt="">
    					</div>
    				
    			</div>
    			
    		</div>
    		
    			<button type="button" class="check" tabindex="-1"><span class="media-modal-icon"></span><span class="screen-reader-text">Deseleziona</span></button>
    		
    		
    	</li>

    After selecting the featured image (corrected):

    	<li tabindex="0" role="checkbox" aria-checked="true" class="attachment save-ready ui-draggable ui-draggable-handle selected details">
    			<div class="attachment-preview js--select-attachment type-image subtype-jpeg landscape">
    				<div class="thumbnail">
    				
    						<div class="centered">
    							<img src="https://localhost:8888/wordpress/wp-content/uploads/2020/08/aereo-3-scaled-3-300x200.jpg" draggable="false" alt="">
    						</div>
    				
    				</div>
    			
    			</div>
    		
    				<button type="button" class="check" tabindex="0"><span class="media-modal-icon"></span><span class="screen-reader-text">Deseleziona</span></button>
    		
    		
    		</li>

    PS. I also tried to disable all plugins (via the Health Check & Troubleshooting plugin), but the problem persists.

    PS 2. My WordPress version is WordPress 5.4.2 (last)

    • This reply was modified 4 years, 7 months ago by marcorroma.
    Thread Starter marcorroma

    (@marcorroma)

    Can you help me please?

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi @marcorroma !

    Thanks for your message. I think I have successfully reprocedured the issue. I have put this on our backlog for this week and hope to get a fix the next days! I will post here when a new update is coming up.

    Regards,
    Matthew ??

    Thread Starter marcorroma

    (@marcorroma)

    Thanks for support!

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi @marcorroma !

    The issue fixed. Just update the plugin and you should be able to select featured images.

    Regards,
    Matthew ??

    Thread Starter marcorroma

    (@marcorroma)

    I upgraded to version 4.9.2, it doesn’t work.
    My WordPress version is 5.4.
    Actually it has always been a problem that only appears a few times, and other times (after about 1 or 2 sec) the feautured image is selected.

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi @marcorroma !

    Thanks for your fast reply. Have you tried to clear the browser cache?

    Regards,
    Matthew ??

    Thread Starter marcorroma

    (@marcorroma)

    Cache cleared. I also tried incognito mode. Not work (some times).

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hi again!

    We just released another version, can you please give it a try.

    Regards,
    Matthew ??

    Thread Starter marcorroma

    (@marcorroma)

    Hi, now it works!
    Thanks so much for your support !!!

    5 stars by me!

    • This reply was modified 4 years, 7 months ago by marcorroma.
    Thread Starter marcorroma

    (@marcorroma)

    Hi, with the latest update I have the same problem as this thread.

    Plugin Contributor Matthias Günter

    (@mguenter)

    Hey @marcorroma !

    Thanks for your message and the hint!

    Something must have gone wrong with the last update, please excuse the problems. I just resolved the issue, and we will release a new version next week, is that OK for you?

    Regards,
    Matthew ??

    Thread Starter marcorroma

    (@marcorroma)

    Sure. Thank you!

Viewing 15 replies - 1 through 15 (of 17 total)
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