I’m Unable to link my PayPal account with your plugin

  • Resolved gemy777

    (@gemy777)


    1 year, 11 months ago

    Hello, i’m trying to connect my PayPal account with your plugin and i’m getting the below errors please unblock my website so i can connect it, also i contacted the PayPal support and they said my account is in good standing and also i attached screenshot with that and also i have been advised to contact you so you can help me this is what the PayPal agent told me, kindly help thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @gemy777

    The content of this popup is not managed by our plugin. Our plugin only triggers the popup, but PayPal servers managed what the popup does, so there is little chance that our plugin’s function can resolve this issue.

    I would advise you to get in contact with PayPal Merchant Technical Support and see if they can review and possibly correct your account.

    The error sounds like the request is related to the advanced options of the plugin, so maybe you can try to onboard the plugin with the standard options (selection before triggering the popup) or manually onboard your account to the plugin. Then at least you have a working payment method for the time being.

    Please let me know if this helps or if you have reason to believe this is a plugin issue, so we can take another look.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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