I’m not able to dismiss the GDPR integration message

  • Resolved DaanvandenBergh

    (@daanvandenbergh)


    2 years, 8 months ago

    Hi again,

    So, I finally got around to enabling my 1st campaign (as a test drive for the real thing) but I noticed that I’m not able to dismiss the GDPR integration message.

    Using DevTools I looked through the page source and file sources to see if there’s any mention of the “No Thanks” button’s ID (cl_gdpr_no_thanks), but there isn’t any mention of it. So, it looks like the JS that should be associated with it, isn’t loaded?

    This is on my staging, which requires basic authentication — which I’m guessing I’m not allowed to share here — and I recently upgraded to EDD 3.0.0 there. So, it might also be a compatibility issue?

    WP 6.0.1
    Latest version of CartLift.
    PHP 8.0

    Looking forward to your reply!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @daanvandenbergh ,
    In your case, is the “No Thanks” button visible but not working, or is it not visible at all?

    And which GDPR integration message are you referring to?

    Cart Lift shows this message in two places,
    – on the Pop-up, and
    – at the checkout page.

    Do let me know.

    Thanks.

    Thread Starter DaanvandenBergh

    (@daanvandenbergh)

    Sorry, the No Thanks button is visible. And I’m speaking of the checkout page, right underneath the email address field.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, in that case, can you take a screenshot of the checkout page (or if possible, a screen recording), and a screenshot of Cart Lift > General Settings and send them to us via email?

    Once we take a look, we will help you out.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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