Ignoring reply to header in email

  • Resolved marius_d

    (@marius_d)


    7 years ago

    In creating a ticket from an email the plugin ignores the ‘reply to’ header info. Unlike my email client (Horde) which correctly shows the reply to email address as the address to which a return email will be sent, this plugin only shows the address of the address from which the email was sent. This is a huge problem, which makes it impossible to use with plugins such as Contact Form 7.

Viewing 2 replies - 1 through 2 (of 2 total)
  • wsdesk

    (@wsdesk)

    Thanks for informing. We will check this use case and fix will be part of upcoming release.

    wsdesk

    (@wsdesk)

    Hi Marius,

    This issue is fixed in the latest version 1.5.2. Kindly update the plugin to use this feature.

    Feel free to get back to us if you have further queries.

    Regards,
    Team WSDesk

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Ignoring reply to header in email’ is closed to new replies.