• Resolved Sean

    (@sean-h)


    As with Google Analytics, how can I set Jetpack stats to ignore a particular IP so that any views from such an IP are not reflected in the stats, whether or not I am logged into my WP dashboard?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support darnelldibbles

    (@darnelldibbles)

    Hi there,

    We can’t exclude your IP address from the site stats. To prevent your own stats from counting, ensure that you are always logged in as an administrator when viewing your site. Stats do not track users who are logged in.

    Let us know if you have additional questions.

    Thanks,

    Thread Starter Sean

    (@sean-h)

    The problem here is I often clear spare browsers completely in order to test my sites for speed and other functions as if I was a first time visitor who is not logged in because when logged in to WP it affects how your site is cached and consequently its speed.

    Also, the Jetpack Stats app on my phone keeps pinging me to say my stats are booming when I know they’re not, it’s just me testing.

    So I guess this is an official feature request for IP ignoring in Jetpack Stats, otherwise they are mostly useless to me.

    If Google can ignore IP’s, you can too ??

    Plugin Support Fotis

    (@fstat)

    Hi there,

    This feature has been requested in the past and it’s under consideration by our developers. You can see the GitHub issue here:

    https://github.com/Automattic/jetpack/issues/3570

    This link (https://github.com/Automattic/jetpack/issues/3570) was started over four years ago ( Mar 21, 2016 ). Have you not get it done yet? It would be a nice feature.

    Sometimes I visit my site without being logged in for various reasons.

    Thanks.

    Plugin Contributor James Huff

    (@macmanx)

    Not yet, no. If there are any updates, they’ll be posted to https://github.com/Automattic/jetpack/issues/3570

    Hello,
    I think it should be good too when we are testing our website.
    I have to do many test on my, just to inscrease speed, and it grows my stats unfortunaly.
    I need to exclude IP from : GTMetrics, Page Speed Insight…

    Thread Starter Sean

    (@sean-h)

    I’ve given up on JP stats. The request to be able to exclude IP has been around for at least 5 years (according to the Github thread) and still nothing has happened. We now rely on Google Analytics and Monster Insights for almost 100% accurate stats.

    Why is this feature not supported? It’s been requested for years (and is supported by just about every other web analytics solution.)

    It can’t be that difficult to implement. What is the rationale for not supporting it here?

    Thanks.

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    The best place for updates/discussion on this feature is on the Github issue itself:

    https://github.com/Automattic/jetpack/issues/3570

Viewing 9 replies - 1 through 9 (of 9 total)
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