IG Video support

  • Resolved dphoenix

    (@dphoenix)


    3 years, 4 months ago

    Hi, Are videos not supported in the feeds. The IG account is connected as personal and Reel video or IGTV video is not pulling through only images?

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  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @dphoenix,

    Thank you for reaching out to us for assistance. Videos are supported, IGTV posts are supported for connected Business Profiles – this is an API limitation. Reels however are not yet supported in Instagram’s API, however, when Instagram does add support we will update the plugin to support these as well.

    For detailed information see our documentation here.

    Let me know if you have any further questions.

    Best regards.

Viewing 1 replies (of 1 total)
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