Iframes don’t seem to be supported

Hi,

Thanks for reaching out to us, and we appreciate your patience.

You might need to look into finding a plugin that allows you to embed videos from Dropbox in the form of a block. The video block is the problem here, and not the FAQs. However, I can’t access the FAQs page mentioned in your thread. So, could you please re-share it again?

Best regards,

Usman

Thanks for getting back to me Osman!

I appreciate that ideally the Video block would handle this, but it cannot. The owners have said it is Google’s problem to provide links that enable the MIME type to be determined. This has also prevented a couple of other video playing blocks that I’ve tried from working as well, hence I have had to switch to going down the embed route using iframes, which works perfectly well with videos stored in google drive.

I have removed the restrictions on accessing our FAQs page and that FAQ in particular, so that you can see them.

In the hope of helping with this, I have taken two screenshots, which I link below, showing:

1/ The FAQ opened directly:

Direct Link to the FAQ: https://winchester-rotary.org/faq/how-do-i-broadcast-an-email/

Link to the screenshot showing the FAQ when accessed directly, where as you can see the video is visible and playable: https://drive.google.com/file/d/15GD6x2SuWrwULF5f6aSOWf6I0w6p4Cry/view?usp=sharing

2/ The FAQ when viewed in the FAQs list view:

Direct link to the FAQs list view: https://winchester-rotary.org/members-help/

Link to the screenshot showing the FAQ when viewed in the list view, where as you can see the video is not shown at all, as the iframe is completely ignored: https://drive.google.com/file/d/1nEmnByZkTHPyzE1Wst-m14fwybwVHB8n/view?usp=sharing

Cheers, Mark

Hi,

Thanks for sharing these details and I appreciate your patience. However, I am unable to have a look at the following page.

https://winchester-rotary.org/members-help/

Moreover, the screenshot on Google Drive is also showing “Access Denied”. The FAQs plugin is programmed specifically for the RealHomes theme, however, we are happy to optimize it for other themes. So, it would be great if you shared the theme you are using it with.

Best regards,

Usman

Thanks for getting back to me Usman!

As I hadn’t heard anything in a while I restored the security settings to the page in question, as it exposes some internal workings of our club, which isn’t desirable. I have unlocked it again, so that you can get in and see.

I have also sorted out access to the screenshots. I hadn’t spotted that the folder they’re in was restricted. that is now fixed.

The theme we’re using is Astra.

Thanks in advance, Mark

Hi Mark,

Thanks for making them available. I have looked into it, the problem I see is the Google Drive content isn’t recognized by the Gutenberg blocks. However, please try to add the following piece of code to the FAQ content. It is important to note that you may need to modify the video’s access to the public.

<iframe width="100%" height="500" src="https://drive.google.com/file/d/1nEmnByZkTHPyzE1Wst-m14fwybwVHB8n/view"></iframe>

Kindly let me know the results.

Best regards,

Usman

Thanks Usman!

I have managed to sort out getting the video to play from Google Drive using an iframe. It’s a bit of a roundabout route using a Google Drive plugin.

As a result, the only problem I have is that the iframe is not shown at all in the FAQs list view.

List view: https://winchester-rotary.org/members-help/ The FAQ in question is the “How do I broadcast an email?” one, where all you see is “Please see this video, which is roughly 20 minutes long” when you open it.

Opening the FAQ as a post, the video is visible and plays: https://winchester-rotary.org/faq/how-do-i-broadcast-an-email/

Is it possible for the list view to support an iframe?

Cheers, Mark