If you have a moment, please let us know why you are deactivating

Hi, Robyn!

Try ctrl+f5.

hey phantom
i tried several times.

Hello.

This message is not related to Clearfy. This is in our other plugins, you need to update all our plugins.

Hello artem,
my plugins are all updated.
this is the code shown:

<div class="wbcr-factory-feedback-109-modal wbcr-factory-feedback-109-modal-deactivation-feedback no-confirmation-message" id="wbcr-factory-feedback-109-deactivate-form" data-nonce="69521eb533">
    <div class="wbcr-factory-feedback-109-modal-dialog">
        <div class="wbcr-factory-feedback-109-modal-header">
            <h4>Quick Feedback</h4></div>
        <div class="wbcr-factory-feedback-109-modal-body">
            <div class="wbcr-factory-feedback-109-modal-panel active" data-panel-id="reasons">
                <h3>
                    <strong>If you have a moment, please let us know why you are deactivating                        :</strong></h3>
                <ul id="reasons-list">
                    <li class="reason has-input" data-input-type="textfield" data-input-placeholder="Название плагина">
                        <label>
                        <span>
                            <input type="radio" name="wbcr_factory_feedback_reason" value="2">
                        </span>
                            <span>I found a better plugin</span>
                        </label>
                        <div class="internal-message"></div>
                    </li>
                    <li class="reason" data-input-type="" data-input-placeholder="">
                        <label>
                        <span>
                            <input type="radio" name="wbcr_factory_feedback_reason" value="5">
                        </span>
                            <span>The plugin suddenly stopped working</span>
                        </label>
                        <div class="internal-message"></div>
                    </li>
                    <li class="reason" data-input-type="" data-input-placeholder="">
                        <label>
                        <span>
                            <input type="radio" name="wbcr_factory_feedback_reason" value="3">
                        </span>
                            <span>I only needed the plugin for a short period</span>
                        </label>
                        <div class="internal-message"></div>
                    </li>
                    <li class="reason" data-input-type="" data-input-placeholder="">
                        <label>
                        <span>
                            <input type="radio" name="wbcr_factory_feedback_reason" value="1">
                        </span>
                            <span>I no longer need the plugin</span>
                        </label>
                        <div class="internal-message"></div>
                    </li>
                    <li class="reason" data-input-type="" data-input-placeholder="">
                        <label>
                        <span>
                            <input type="radio" name="wbcr_factory_feedback_reason" value="4">
                        </span>
                            <span>The plugin broke my site</span>
                        </label>
                        <div class="internal-message"></div>
                    </li>
                    <li class="reason" data-input-type="" data-input-placeholder="">
                        <label>
                        <span>
                            <input type="radio" name="wbcr_factory_feedback_reason" value="15">
                        </span>
                            <span>It's a temporary deactivation. I'm just debugging an issue.</span>
                        </label>
                        <div class="internal-message"></div>
                    </li>
                    <li class="reason has-input" data-input-type="textfield" data-input-placeholder="">
                        <label>
                        <span>
                            <input type="radio" name="wbcr_factory_feedback_reason" value="7">
                        </span>
                            <span>Other</span>
                        </label>
                        <div class="internal-message"></div>
                    </li>
                </ul>
                <p>We will receive the following information from you: site address, php version, WordPress version, version of our plugin, this will help us better understand the causes of the problem. If you don't want to send this data, click the "Anonymous" checkbox.</p>
            </div>
        </div>
        <div class="wbcr-factory-feedback-109-modal-footer">
            <label for="wbcr-factory-feedback-109-anonymous-checkbox" class="wbcr-factory-feedback-109-anonymous-feedback-label" style="display: block;">
                <input type="checkbox" id="wbcr-factory-feedback-109-anonymous-checkbox"> Anonymous feedback            </label>
            <a href="#" class="button button-secondary button-deactivate allow-deactivate">Skip & Deactivate</a>
            <a href="#" class="button button-primary button-close">Cancel</a>
        </div>
    </div>
</div>

Hello, please answer!

Hi, Robyn!

Try disable Clearfy, if message are still present – try to disable another webcraftic plugins.

And try use another browser…

If i deactivate woody snippets, it disappear.
If i activate, it shows again.
This is annoying, what can i do?

Delete woody snippets, clear all cache, install woody snippets.

After

1. uninstalling woody snippets
2. clearing cache
3. installing woody snippets again

it shows again. ??

Oh… time to heavy artillery.

1. Backup! Files and datebase. Necessarily.
2. Delete plugin.
3. Go to dasboard, update, and press “Re-install version 5.7.x”. This action will update system files and flush caches.
4. Install plugin again.