If it’s already free, why force users to add a credit card?

  • Why do we have to add a card for a free service? It seems like you’re using this method to pressure users.

Viewing 1 replies (of 1 total)
  • Plugin Support nokafor

    (@nokafor)

    Hi @binmadie,

    You’re right, all our plans, including the free version, require an account and credit card to start which is common for premium software providers.
    Our billing process is based on the number of unique visitor sessions generated on your site.

    If an account exceeds the unique visitor sessions available in our free plan, that account is automatically upgraded to the paid plan that matches the unique visitor sessions used so it does not stop working and you keep getting the benefits.

    Additionally, we offer a 14-day unconditional money-back guarantee, so if for any reason you’re not completely satisfied with TrustPulse, you can cancel your account and receive a hassle-free refund.

    We hope this option will give other users more confidence in using TrustPulse, and we appreciate you taking the time to try our platform.

    Please don’t hesitate to reach out with any further questions or concerns.

Viewing 1 replies (of 1 total)
  • The topic ‘If it’s already free, why force users to add a credit card?’ is closed to new replies.