IDLE Sessions/ Customer Log Off

  • I have my SESSIONS settings established for the Customer Role to:

    Allow from everywhere
    — Allowed IP for logins. A user trying to login from a disallowed IP range will always receive a HTTP/403 error.

    Unlimited
    — Maximal number of IP per user. Requires IP follow-up to be activated – see “Options” tab.

    3 sessions per user
    — Maximal number of sessions for users.

    Block and send a “HTTP 403 / Forbidden” error
    — Method to be used when the maximal number of sessions is reached.

    Terminate a session when idle for more than 15 minutes
    — Idle sessions supervision.

    2 days
    — Standard cookie duration.

    1 week
    — “Remember Me” cookie duration.

    Doesn’t this mean that if a Customer is logged in that she will be “logged off” once her session has been unused for more than 15 minutes?

    If that is the case, it’s not working.

    What am I missing?

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