• Resolved fzerretje400

    (@fzerretje400)


    Hello,
    I was very happy to find the layout of this slider because that was exactly what the client wanted. However, when you click on the thumbnails or photo it shows a problem: This site can’t be reachedid%3Dfoto’s server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN

    Is this something to be fixed? Or does it only work in the pro-version?

    Mireille

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @fzerretje400,

    I checked the page and I am also experienced the same.

    It may be a conflict between theme or other active plugins with slider plugin.

    Which theme are you using? Is it Free or Pro?
    Also, try to embed the shortcode on the newly created page to test.

    Thanks

    Thread Starter fzerretje400

    (@fzerretje400)

    hello FarazFrank,
    Thank you for looking at it. I use a pro theme DIVI.

    Kak! you are right. When I put the code in a ‘normal’ page without the DIVI layout, it works. Is there anyway to solve this?

    Thread Starter fzerretje400

    (@fzerretje400)

    Ha! I got the problem. It automatically placed an ID link in the module. I didnt ask him to to that.

    Thanks for helping me find the problem!
    Have a nice day
    Mireille

    Plugin Author FARAZFRANK

    (@farazfrank)

    Great to hear that ??

Viewing 4 replies - 1 through 4 (of 4 total)
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