identity crisis

  • Resolved henk1972

    (@henk1972)


    1 month ago

    Dear,

    Under tools/health Check Im gettting the message “Identity Crisis”. Your url is set as brugestravels.com/, but your WordPress.com connection lists it as henxxxxxxxxxxx.wpcomstaging.com/!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • If you created the site with staging site then you need to remove that connection first and then reconnect with your original site. Your site was previously set up using a staging domain (e.g., wpcomstaging .com) and the Jetpack connection wasn’t updated after migrating to the live site.

    From the Jetpack>Dashboard> Manage Site Connection try to disconnect it first and clear the settings of that staging site.

    Plugin Support Reynier (a11n)

    (@reynierc)

    Thank you for sharing your thoughts, @devmuhib!

    Hi @henk1972,

    I can understand that you are seeing the identity crisis issue in your Tools ? Health Check section of WordPress Admin.

    However, I noticed that your site is hosted on the?WordPress.com?platform. I recommend reaching out to the?WordPress.com?support team directly by?following this guide.

    The?WordPress.com?team should be able to assist you with the issue and address the identity crisis.

Viewing 2 replies - 1 through 2 (of 2 total)
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