Identifier exists [identifier_exists] attribute removal

Hi @problematichild

If you add the GTIN, MPN or Brand attribute to the feed, the feed will automatically include the identifier_exists attribute to the feed, and this is how it should be according to GMC’s feed specification rule.

As you have added the GTIN attribute while configuring the feed, the GTIN attribute is getting included in all the items on the feed and in which the GTIN field value is empty, the value of identifier exists in no, and google will show a warning(not error) that you have missing GTIN values.

To avoid this warning, either you have to add valid GTIN to all the items or remove GTIN from your feed configurations. Besides, MPN and Brand are also identifiers, so if you add MPN but no brand, the identifier will be no and if you add brand but no MPN, then still the identifier will be no. So, if you are not using GTIN but MPN and Brand then make sure you have added both MPN and Brand will make the value of Identifier_exists = yes.

I hope the above is clear to you. Please, feel free to reach us again if you have more queries.

Best regards,

Hi @ansarybadal,

Thanks for your reply. Most of our items have GTIN so we added the GTIN attribute to our feed our only problem is that items without GTIN by nature get disapproved by GMC.

Is there another workaround for fixing the disapproved items but keeping the GTIN?

Hi @problematichild

So far, I know the items without GTIN only get a warning that those items are missing GTIN and have some sort of limited performance. So, you don’t need to worry about those items as those will still be published but with limited performance.

There is another trick you can make the identifier value to get yes. As you have already added Manufecturar(brand) attribute to the feed, now add MPN field and then assing MPN=SKU and regenerate and uplaod the feed on GMC. Having values in both Brand and MPN will make the Indetifier exists = yes even if the GTIN field is empty and google won’t generate any error.

Please try the above and let us know if you are still getting this issue.

Thank you,

Hi @ansarybadal

We will try adding MPN and let you know if it solves the issue.

Thank you.

Hi @problematichild

Please, let us know if it solves the issue, and please, mark the topic resolved once it’s resolved.

Thank you,

Hi @problematichild

As we are not getting any further replies to this thread, we are considering and marking this issue as resolved.

Please, feel free to start another support topic, if you need any further assistance.

Thank you,

You cannot use the MPN in the GTIN field – the GTIN must be correct.

If a product does not have a GTIN, the GTIN field should be left empty and [Identifier Exists] set to [No].

If you can’t set those attributes in the source data, create a rule in the Merchant Centre: Set [identifier exists] to “No” WHERE [GTIN] has no value

These videos might also help you:

1. GTINs and Why You Need Them in Google Shopping
2. How to Fix Invalid Value GTIN in Merchant Centre
3. How to Fix Incorrect value [identifier exists]

• This reply was modified 2 years, 2 months ago by tillisonm.