Ideal select bank grey, can not choose bank

  • Resolved 0108daniel

    (@0108daniel)


    4 months, 2 weeks ago

    Since today I discover a problem.
    We didn’t get any orders anymore and see that there was a problem with the Ideal payment.
    When the customer is on the checkout page and want to pay with Ideal he select ‘IDeal’
    Then there is a text ‘choose your bank’ but that is grey.
    The customer can not choose a bank.
    The problem is since today.
    Hope someone can help us with this.
    In the meantime there are no updates on the webshop.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @0108daniel,

    Thanks for reaching out.

    I understand you’re having trouble making payments with iDEAL in your WooCommerce store.

    As you mentioned, this only started recently. Do you remember making any changes before the issue started, such as updating or installing plugin(s)?

    Thread Starter 0108daniel

    (@0108daniel)

    Hi!

    I solved to problem finally!
    It was that Mollie have Ideal 2.0
    With that it is not possible for a customer to choose a bank.
    I removed the text ‘choose your bank’ so I hope tomorrow I get orders again.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi again,

    We’re glad to hear that you’ve successfully resolved the issue.

    I’ll go ahead and mark this thread as solved. If you have any questions, feel free to open a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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