ID is sent but its wrong code

  • Resolved achugar

    (@achugar)


    3 years, 8 months ago

    In my case the identifier on Google Merchand is the SKU. So i set the SKU option on plugin setup. The problem is that the plugin is sending the wrong sku for each product. I mean, for example, one product has as sku xxxxx aqnd another is yyyyy, when you visit xxxxx the code sent to Google as ID is yyyyy

    Capture: https://pasteboard.co/Kdb9HEK.png

    Im using wp-rocket but in the last version and also i have try to deactivated and it doesnt seems to be the problem

    Thanks a lot

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author alekv

    (@alekv)

    Hi @achugar

    There are two problems. None of the is caused by our plugin.

    Let me explain. The event with the ‘wrong’ product ID you showed in the screenshot is a view_item_list event. Those events are fired for the related and upsell products further below the page. That is coming from another plugin, since our plugin only fires the view_item_list event if a product actually becomes visible in the viewport. https://take.ms/M5jAG

    The event for the product you show is a view_item event. And our plugin sent the correct one: https://take.ms/ICEZF

    The other problem is, that the other Google plugin that is also sending events (probably some Google Analytics plugin) is not scoped correctly. This means it is not just sending its events to Google Analytics, but also to Google Ads, which is wrong. Our plugin is scoped correctly and only sends the events to Google Ads.

    I would suggest you switch over from the other Google Analytics plugin to our Google Analytics implementation.

    Thread Starter achugar

    (@achugar)

    Thanks a lot for your time and answer.

Viewing 2 replies - 1 through 2 (of 2 total)
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