ICS in order emails confusing

  • Resolved psychic9

    (@psychic9)


    2 years, 9 months ago

    Hi
    is there a filter, snippet to add to avoid having ICS file attached to the emails. Customers complain that it is misleading… Depending on their time zone it is not at all what they book.
    How can I do to keep sending my emails woocomerce with sending this ICS info above all emails with false hours of reservation?
    Best
    SA

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  • Hello @psychic9!

    Are you using some plugins to attach the ICS file with your emails? Can you please share the name of the plugin you use for this purpose?

    For better assistance, please share your WooCommerce System Status on this thread so we can take a look at your configuration and check the issue further:

    System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thanks!

    We haven’t heard back from you, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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