Icons not visible on main page

Hi @carnold437,

Are you using the free or pro version of the plugin? Can you provide the diagnostic info asked in the plugin settings and a link to your site. Thanks,

I am using the pro version. Settings below…

PHP Version: 7.0.33
Wordpress Version: 5.0.2
Plugin Version: 4.29
Current Theme: Fluida Plus Child

I have also disabled all my caching options and still the icons don’t all load. Like thumb with 1/-1 or more shows, but not the empty 0 vote. The comments image also doesn’t show, plus other options when logged in.

Page where loaded…

https://airforceleader.com/crowdsource/

ALSO…I have another error where all the single idea pages redirect to my homepage. I’ve disabled all permalink and redirect plugins as well as flushed the links and still being rereouted.

• This reply was modified 5 years, 11 months ago by carnold437.
• This reply was modified 5 years, 11 months ago by carnold437.
• This reply was modified 5 years, 11 months ago by carnold437.
• This reply was modified 5 years, 11 months ago by carnold437.

Hi @carnold437,

As you are a pro user can you please email me and provide me login access (admin) so I can check out things further. As you are a pro user you are entitled to a higher level of service so I can ensure the plugin is working ok on your specific site. I am going to mark this as solved. Thanks,

Also the issue with the icons displaying as squares has to do with you having Font Awesome 5.0 and the plugin uses a lower version. You will need to either disable font awesome 5 or speak to Font Awesome support about fixing the square issue. Thanks,

I may have an alternate fix for the icons…is there any way I can individually select the style class for an unvoted vs voted icon? Currently the below works to fix the comment icon, but the hand style is “vote-down-unvoted” or “vote-up-unvoted”, so this overrides both the voted and unvoted css styles.

.hentry .idea-item .vote-up-unvoted{
font-size: 0px;
letter-spacing: -1px;
color: transparent;
}

.hentry .idea-item .vote-up-unvoted:before{
font-style:normal;
text-rendering:auto;
-webkit-font-smoothing: antialiased;
font-family: “Font Awesome 5 Free Solid”, “Font Awesome 5 Free” !important;
font-size: 20px;
font-weight:300;
content: “\\f164”;
color:#515156;
}

.hentry .idea-item .vote-down-unvoted{
font-size: 0px;
letter-spacing: -1px;
color: transparent;
position:relative;
top:7px;
}

.hentry .idea-item .vote-down-unvoted:before{
font-style:normal;
text-rendering:auto;
-webkit-font-smoothing: antialiased;
font-family: “Font Awesome 5 Free Solid”, “Font Awesome 5 Free” !important;
font-size: 20px;
font-weight:300;
content: “\\f165”;
color:#515156;
}

.hentry .idea-item-comments i{
font-size: 0px;
letter-spacing: -1px;
color: transparent;
position:relative;
top:0px;
}

.hentry .idea-item-comments i:before{
font-style:normal;
text-rendering:auto;
-webkit-font-smoothing: antialiased;
font-family: “Font Awesome 5 Free Solid”, “Font Awesome 5 Free” !important;
font-size: 15px;
font-weight:300;
content: “\\f4ad”;
color:#868686;
}

I don’t know if this is related, but after turning on debugging I got this error…

PHP Notice: Undefined property: WP_Error::$slug in /home/airfor43/public_html/wp-content/plugins/ideapush/ideapush.php on line 1007

The code associated with that line is below.

//cycle through boards
$term = get_term($furtherSplitBoardConfiguration[0], ‘boards’ );
$slug = $term->slug;
array_push($boardsToHide,$slug);

———————–
Also, I deleted and reinstalled the plugin to test it, but can’t recall where I put my order # in to activate it…I get the below error message now.

“You need to purchase the pro version of the plugin to be able to enter in your purchase information which will enable automatic updates.”

You can overide things with !important; or targeting a parent ID.

Go and check for plugin updates and this should clear any update errors. The ID you should enter should be just the number