Icons Not Showing – Using Studio Press Theme Outreach Pro

  • In the upper right corner, the social icon for facebook should be appearing but its just an empty box that changes color on hover. Please advise.

    Also, I cannot update my Genesis without breaking this theme is this a known issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Jennifer,

    Thank you for your question.

    I was reviewing your site and saw the issue you mentioned. When looking in the browser inspector tools I noticed that you are using a CDN with the domain secureservercdn.net. This is causing a CORS issue on the content coming from the CDN – https://d.pr/i/1FP1kn

    We have more troubleshooting steps here (#3 should be helpful): https://github.com/studiopress/simple-social-icons/wiki/Troubleshooting-Tips

    For issues with updating Genesis, you can submit a support ticket through your StudioPress account and we would be happy to assist you further.

    Thank you and have a great day!

    Hi @corinneolson ,

    I am experiencing the same issue. I tried adding “Header add Access-Control-Allow-Origin “*” to .htaccess and that did not resolve the issue.

    The two error messages I get are:

    Unsafe attempt to load URL https://secureservercdn.net/198.71.233.68/36l.a7e.myftpupload.com/wp-content/plugins/simple-social-icons/symbol-defs.svg from frame with URL https://travelgressing.com/. Domains, protocols and ports must match.

    (index):1 Access to XMLHttpRequest at ‘https://secureservercdn.net/198.71.233.68/36l.a7e.myftpupload.com/wp-content/plugins/simple-social-icons/symbol-defs.svg’ from origin ‘https://travelgressing.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

    Any insights would be helpful!

    To followup, here is what my .htaccess file looks like. I’m not a programmer so where exactly should I add the code to make the icons appear?

    # BEGIN WordPress
# The directives (lines) between <code>BEGIN WordPress</code> and <code>END WordPress</code> are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Icons Not Showing – Using Studio Press Theme Outreach Pro’ is closed to new replies.