Icons in list are very large

  • Resolved sarbear947

    (@sarbear947)


    1 year, 1 month ago

    For some people viewing Icons can appear very large. Once I logged into the admin portal it started displaying correctly for me (In FireFox and Chrome). Mobile is still showing very large though. However, it still shows large for others. Really hard to test when I can’t duplicate the issue. Site displayed perfect on 2/13 before we switched primary domain. Some of the footer icons are large as well but only on some pages, and only for some visitors.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sarbear947

    (@sarbear947)

    It actually appears to be more then the icons. I can edit page text and will not show up on other computers. I have tried to regenerate site files and clearing the cache on the domain side in GoDaddy and can’t seem to find a fix.

    Plugin Support Rica V.

    (@ricav)

    Hi @sarbear947,

    I’ve checked the page URL you provided however I cannot replicate the issue in mobile devices. Could you elaborate on the issue with some screenshots or even a screencast? You can use tool such as https://www.loom.com/ to record your screen.

    I’d also suggest to try out safe mode. Go to Elementor > Tools , choose “enable” to the Safe Mode setting, and click save changes.

    “Safe Mode” is a safe environment that isolates Elementor and WordPress from all themes and plugins, it helps multiple users solve issues like this.

    Read about the feature here: https://elementor.com/help/what-is-safe-mode/

    If not, you can also temporarily deactivate the Elementor Features. Go to Elementor> Settings> Features and click “Deactivate All” button to see if that will alleviate the issue.

    If it did help, then there is a plugin/theme conflict that causes this issue, try to deactivate all plugins and turn them one by one till you find the culprit.

    If not, you can also temporarily deactivate the Elementor Features. Go to Elementor> Settings> Features and click “Deactivate All” button to see if that will alleviate the issue.

    Hope it helps.

    Kind regards,

    Plugin Support Rica V.

    (@ricav)

    Due to inactivity this ticket has been closed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Icons in list are very large’ is closed to new replies.