ICONS AND PRICING NOT SHOWING(ONLY STARS *)

Issues like this are most often caused by conflicts. It’s possible that other software installed on the site is making prices appear like that.

To verify if that’s the case, you’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce. Under that setup, test for the issue.

If the problem is gone, you’ll then have to re-enable features one by one, while testing for the issue, until you find out which one is causing this behavior.

We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging. This plugin lets you copy and redeploy a WordPress site with minimal work.

Hi,

Can you confirm that you’re also seeing stars in place of pricing and square in place of icons?

Because I’m not able to see the same, and the only way I found out was using Hotjar.

@gkartikey I visited your store at vernec.com but have been unable to see what you described (and what’s shown in the screenshot). I visited this product page, for example:

https://www.vernec.com/product/360-spray-mop-with-microfiber-pad/

The pricing shows correctly.

Is it a customer that is reporting that behavior? You might want to reach out to them and ask more details that might allow you to reproduce the issue (what browser they are using, what device are they on, etc.)

For now I don’t seem to be able to reproduce the issue on the front end.

Hi @fhaps

Thanks for checking it out for me.

Actually, the issue was from Hotjar in their recordings, which I only found out later on. So, yes the prices were showing normally to users.

Again thanks for the help. ??

Thank you for confirming! I’m marking this thread as resolved.