Icon box link not work

Hello there,

Thank you for your patience!

Would it be possible for you to tell us more details about your issue, can you please provide us with a screencast demonstrating the issue?

This will be useful to us as we will better understand the issue you’re experiencing and provide you with better support.

I am looking forward to your reply!

Kind Regards,

@miloss84 hi,you can check the email on the top bar right area in header in beidouseo.com,i’v set mailto in icon links:

• This reply was modified 2 months ago by losvincent.
• This reply was modified 2 months ago by losvincent.

Hi there,

Thank you for contacting us again

Check if Link is Enabled in Elementor

• Edit the Icon Box widget in Elementor.
• Scroll to the Content tab → Link field.
• Ensure you’ve entered the full URL, mailto:[email protected], or tel:+123456789.
• Try retyping the link and saving again.

Test with a Simple Link

• Try entering just https://google.com and check if an <a> tag appears in the HTML.
• If not, it may be a rendering issue.

Check Theme & Plugin Conflicts

• Temporarily switch to a default WordPress theme (e.g., Twenty Twenty-Four).
• Disable caching plugins (WP Rocket, Redis, etc.) and test again.
• If it works with a different theme, your theme (The7) might be overriding Elementor’s output.

Inspect the Code for <a> Tag

• Right-click on the Icon Box and select Inspect (DevTools).
• Search for an <a> tag around the Icon Box content.
• If it’s missing, the issue could be related to Elementor settings or a conflict.

Update Elementor

Try Safe Mode

• Go to Elementor → Tools → Safe Mode and enable it.
• If the links work in Safe Mode, a plugin conflict is likely.

Rebuild the Icon Box

• Delete the current Icon Box and add a new one manually.
• Sometimes, Elementor widgets get corrupted after multiple edits.

Looking forward hearing from you.

Kind regards

@miloss84,thanks,i know the reason now,the link works for title in this elements,my title area is blank,now it works when mouse hover on title part can click

• This reply was modified 1 month, 2 weeks ago by losvincent.
• This reply was modified 1 month, 2 weeks ago by losvincent.
• This reply was modified 1 month, 2 weeks ago by losvincent.