• My plugin, installed on my web shop site does not sending my new products at all.

    When i post a new product, it does not go to icegram at all.
    I check in reports section and there is nothing. I have more than 50 products posted but noone of them is the icegram to be sent.

    All settings are done correctly.

    I uninstalled and delated the plugin and i installed and activeted it again.

    But again the same issue. The new products are not in my post notification.

    I checked the post notification settings and they are done correctly.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hello?@usticia,

    Thanks for contacting us! We’re happy to support you.

    We have a private support?channel here. Could you please reach out to us there? Further communication will continue there.

    I will need some more information to understand the issue causing your site. Please mention this thread URL while contacting us.

    Let us know if you have any further queries.

    Happy to support you!

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hello?@usticia,

    Hope you’re doing well.

    I wanted to check in with you regarding the inquiry you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Many thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘[NSFW] Icegram doesn’t send my new products in the reports section’ is closed to new replies.