• Resolved intheloopmagazine

    (@intheloopmagazine)


    Hi. New here. Not a real designer, but fumbling along trying to make something cool. So far so good, but now I find people saying they can’t use the calendar iCal export feature. I tried myself and indeed can’t get them to work. It looks like it downloads the .ics file, but errors and doesn’t actually add to iCal. If anyone can help here, I’d appreciate it.

    Here is my site. https://www.beintheloopchicago.com

    Thanks in advance for your help.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Same here (https://www.drachenmond.de/event/ldn2017/).
    ICS file ist zero bytes.
    Version 4.4.0.1

    Problem seems to be in line 130 of src/Tribe/iCal.php

    $this->generate_ical_feed( $wp_query->post, null );

    changing this line to

    $this->generate_ical_feed( $wp_query->post /*, null*/ );

    solves the problem.

    Thanx!

    Thread Starter intheloopmagazine

    (@intheloopmagazine)

    Hi @taikuli. Thanks for finding the fix, but I’m not sure where I go to solve that problem. Where can I change that line of code? Is there an edit page or customize section I do that in? I can’t see where that can be edited. I’m guessing thats a backend thing but where can I see it as a non developer? Thanks.

    There is an update available for the event calendar which should include a fix.

    Thread Starter intheloopmagazine

    (@intheloopmagazine)

    Thanks @taikuli. We ran the most recent update when it came out. It did make the daily calendar events work in iCal, but not the monthly ones. Looks like they are close, but not there yet.

    We tried with different computers and different browsers. Still the same. It seems to download a file, then open iCal and ask which calendar we want to put it in, then goes away. No info is saved or added to the calendar.

    I guess we’ll keep checking for the updates to fix it.

    Hi @intheloopmagazine,

    Thanks for following up here–I’m so sorry to hear that you’re still having trouble with your event exports. I’m happy to help troubleshoot this with you to see what’s happening.

    First of all, please make sure you are using the latest version of our plugins. Once you’ve done that, will you please follow the steps outlined in this article? This will allow us to determine if there is a problem in our plugin or a conflict with the theme or other installed plugins.

    Let’s start there and see what we find!

    Thread Starter intheloopmagazine

    (@intheloopmagazine)

    Hi @tribecari

    I believe I’m up to date. I’m running Version: 4.4.1.1 of the Events Calendar. My WP is 4.7.2. The theme name is Rush.

    I’ll try and follow the outlined steps and see what I can find.

    Thread Starter intheloopmagazine

    (@intheloopmagazine)

    Ok here are my results…

    Step 1) Switch to the Twenty Sixteen theme.
    Step 2) Disable all plugins except Tribe Events plugins.
    Step 3) Clear your browser cache, and retest.
    After doing so, it’s still is a problem. So, I guess that means it was not a Themes conflict right?

Viewing 9 replies - 1 through 9 (of 9 total)
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