IBM watson assistant chatbox appearing only when we refresh the web page.

  • Resolved tramamohan

    (@tramamohan)


    6 years, 7 months ago

    watson conversation chatbox is appearing only when we refresh the web page. sometimes chatbox will appear and some times it wont appear first time any web page of our website (www.headzhairfixing.com) loads. only when we refresh the page, then only chat box is appearing. Pls help .

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor cognitiveclass

    (@cognitiveclass)

    Hi,

    I noticed you are using Autoptimize. Do you have any other caching plugins installed on your website?

    Thread Starter tramamohan

    (@tramamohan)

    Hi, Thanks for the quick response. We are using Autoptimize, WP Super Cache, Async JavaScript, Sucuri Security plugins

    Regards,
    Ram Mohan

    • This reply was modified 6 years, 7 months ago by tramamohan.
    Plugin Contributor cognitiveclass

    (@cognitiveclass)

    Hi Ram,

    Could you try updating to the latest version and let me know if you’re still experiencing issues?

    Thread Starter tramamohan

    (@tramamohan)

    Hello,

    I have updated the plugin, but still the issue persists. Watson chat box appearing only when we refresh the webpage. Request you also to check our website(www.headzhairfixing.com) for the problem.

    Thanks,
    Ram Mohan

    Thread Starter tramamohan

    (@tramamohan)

    Hello,

    Also, unable to minimize the watson chatbox now.

    Pls. help

    Regards,
    Ram Mohan

Viewing 5 replies - 1 through 5 (of 5 total)
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