I want to know how to disable image optimization

  • Resolved twewscd

    (@twewscd)


    1 year, 4 months ago

    Hello
    Thank you for making such a great plugin.
    I’m using the image optimization plug-in separately
    So I want to solve the problem of conflict.

    I disabled all of the image compression settings and image optimization settings in the ‘Site Ground Optimizer’ plug-in. But the optimization keeps going on automatically. (Other image optimization plug-ins have been deleted)

    I want to prevent image optimization from becoming automatic when I activate the ‘Site Ground Optimizer’ plug-in. I really like this plug-in. I’d appreciate it if you could tell me how

    ‘WordPress Dashboard > Image Compression > Edit > Compression Level: None’ was useless.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Plamen M

    (@plamenm)

    Hello @twewscd ,

    Thank you for using our plugin and we are very glad that you like it. Setting the compression level to None should be sufficient for our plugin to not apply image optimizations. Could you please provide more details:

    • What optimizations do you see applied after you set the compression level to None?
    • Why do you prefer to use another image optimization plugin instead of ours?
    • With which plugin and what conflict are you trying to resolve?

    We expect your reply, so that we can assist you better.

    Regards,
    Plamen.M
    Tech Support Team
    SiteGround.com

    Thread Starter twewscd

    (@twewscd)

    I’m using the image optimization of the ‘lmagify’ plug-in.
    The ‘Site Ground Optimizer’ plug-in is overwhelmingly good for other features. (Uncomparable)

    Can you look at the attached picture?
    Is there something wrong with the setting?

    https://postimg.cc/Y47P3x2F
    https://postimg.cc/mPCqCn4R

    Plugin Support Dimitar Petrov

    (@demiro)

    Thank you for the update.

    I have checked the provided screenshots and everything is correctly set up.

    As I understand, the issue is that deactivating-reactivating the plugin results in automatic enabling of the image optimization setting. This is not expected. I have tested on several test applications and confirmed that once the feature in question is deactivated, it was not reactivated upon re-enabling the plugin.

    If you are referring to the initial plugin installation, then the Media optimization feature is not expected to be enabled as well. In order to assure that there is no such bug, I made some new WordPress installations, then installed the SiteGround Optimizer and confirmed that the features are not pre-enabled.

    However, if the results are not the same on your end and your website is hosted on SiteGround servers, please open a ticket on our end and we will be glad to investigate the issue further. Otherwise, you can check if another plugin is not causing the issue by disabling all plugins and testing that way.

    Regards,
    Dimitar

    Thread Starter twewscd

    (@twewscd)

    Thank you for your answer.
    However, I disabled the ‘lmagify’ plug-in and an error appears.
    I think the bug is correct, how do I fix it?

    https://postimg.cc/Fk94QFpP

    Plugin Support Dimitar Petrov

    (@demiro)

    Would you please provide us with more information regarding how you trigger the error? Is the error displayed on every button inside the SiteGround Optimizer’s dashboard, or only by clicking a specific one?

    Thread Starter twewscd

    (@twewscd)

    There are no error marks on the dashboard.
    When you click Media, an error message appears

    https://postimg.cc/McTdMnKk
    https://postimg.cc/WDHSMshd
    https://postimg.cc/CBn779qm

    • This reply was modified 1 year, 4 months ago by twewscd.
    • This reply was modified 1 year, 4 months ago by twewscd.
    Plugin Support Dimitar Petrov

    (@demiro)

    You can safely disregard the error if you would like to use lmagify plugin for the image optimization. However, if you would like to use our plugin for that, you should completely remove/uninstall the lmagify plugin. Even if the other plugin is disabled, its files and database records are still present and our plugin detects them, thus disables the specific features in question.

    Regards,
    Dimitar

Viewing 7 replies - 1 through 7 (of 7 total)
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