I updated WordPress to version: 6.4.1

  • Resolved tamasfelix

    (@tamasfelix)


    1 year, 3 months ago

    Hello, I updated woocommerce plugin Version 1.0.50 and WordPress Current version: 6.4.1 after update for mobile version main menu is not clickable https://batoaneproteice.ro any idea? Is it something from css? Thank you

    The page I need help with: [log in to see the link]

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  • Hi @tamasfelix,

    I updated woocommerce plugin Version 1.0.50 and WordPress Current version: 6.4.1 after update for mobile version main menu is not clickable https://batoaneproteice.ro any idea? Is it something from css?

    From what I understand, you’re experiencing an issue where the main menu on your mobile site (https://batoaneproteice.ro) is non-responsive after performing an update, and you’re wondering if this could be related to CSS, correct?

    I’ve taken the liberty to check your site and I was able to replicate the issue you’re experiencing. This issue could indeed be related to CSS, but it could also be caused by a conflict with your theme or another plugin.

    Here are a few steps to troubleshoot the issue:

    1. Check for plugin conflicts: Deactivate all your plugins except WooCommerce and see if the issue persists. If it’s resolved, reactivate your plugins one by one to identify the conflicting plugins.
    2. Switch to a default theme: Temporarily switch to a default WordPress theme like Storefront. If the issue is resolved, the problem might be with your current theme. Here’s a handy guide on testing for conflicts: ?? How to Test for Plugin and Theme Conflicts.
    3. Check your Custom CSS/JS: If you have any custom CSS or JS, check to ensure there are no errors or conflicts that might affect your menu.
    4. Diagnose JavaScript Errors: JavaScript errors can also cause functionality issues. Use your browser’s console to find these errors. Here’s a handy guide on how to do this: ?? Using Your Browser to Diagnose JavaScript Errors.

    If none of these steps work, could you please share your site’s System Status with us? It will give us a better understanding of your site’s setup and help us identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Also, if there are any fatal error logs, please share those with us as well. You can find them under WooCommerce > Status > Logs.

    Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

    Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

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