I tried to share the rule URL with another admin It is not working

  • Resolved mbadawysw

    (@mbadawysw)


    2 years, 3 months ago

    Hello,

    I got an issue the plugin only works with one Admin user!!

    I tried different user, It gives you can’t access this page!

    Can you please help?

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,
    Thank you for reaching out.

    Have you added “user role” as additional condition?
    Something like this: https://nimb.ws/ExJ9Iw

    If so, you can remove the user role condition and have a check.

    If issue still occurs, can you please open a support ticket here –> https://www.flycart.org/support with detailed screenshots of rule setup, cart page screenshot indicating the issue and product URL, so that we can quickly have a check and assist accordingly?

    Thanks
    Team Flycart.

    Thread Starter mbadawysw

    (@mbadawysw)

    Hello,

    I mean the settings page, when I tried to open it from different admin user, It is not working and showing you don’t have permission to open this page !

    Best,

    Hi,
    Thanks for letting us know.

    Can you please open a support ticket here –> https://www.flycart.org/support with video screen cast indicating the steps to reproduce the issue, so that we can quickly have a check and assist you accordingly?

    Thanks
    Team Flycart.

Viewing 3 replies - 1 through 3 (of 3 total)
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