• So I was trying to get rid of the .ipage.com part of the site address being shown in the address bar when people were viewing my site, I asked a friend for help but when they made their “fix” it broke the site and I could not access anything, the wordpress admin or the site itself. I informed them of this and they went about “fixing” it again and they said they did this by “hardcoding” the ipage and site url but now I cannot access the editor and the site is 404 currently. when I was able to get access (not really sure how because I can’t now) I found that in the general settings page where the fields are for site and ipage url to be greyed out so I couldn’t change them. Is this fixable or should I delete the site and upload my snapshot into a new wordpress website?

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  • That is all fixable.

    Your friend has added two lines near the top of wp-config.php to “hardcode” the URL, and now there is more to be done to put things back to what they were. What you had first done had changed the URL in many places and not just there in those boxes.

    should I delete the site and upload my snapshot into a new wordpress website?

    If that would get you back to where you were before this happened, that would likely be much easier for you than trying to run some SQL code at phpMyAdmin. If not, maybe ask your host whether anyone there would know how to fix a confused WordPress database.

    Trying to removing the ‘.ipage’ from your URL will likely require some assistance from your host, but you should first ask them whether that is even possible and then see what details they might have available in their support docs. To make that happen, you will need to do some things at the server as well as within WordPress.

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