I saw Critical Error on my Website

  • Resolved Md Ismail Hossain

    (@mdismailhossaindeveloper)


    1 year, 5 months ago

    Hello,

    I am using Avada Theme for my blogging website, When I am trying to use a Table of content by using the “Easy Table of Contents” plugin,, I saw my site is not loading properly, and sometime later I saw a Critical Error on my Website.

    Please let me know, How can I solve it. Currently, I just deactivated the plugin. and the site loading fine.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Magazine3

    (@magazine3)

    Hi, Sorry for the inconvenience caused you. Can you please kindly activate the plugin and enable the debug mode and share with us the error log once? So that we will look into it and assist you to fix it immediately.

    Thread Starter Md Ismail Hossain

    (@mdismailhossaindeveloper)

    Thank you so much,
    Now I just activated the plugin, and I am trying it myself, If I face any issues, I will back to you.
    Thanks

    Plugin Author Magazine3

    (@magazine3)

    Hi, Thank you for your cooperation in debugging the issue. Kindly help us too to debug the issue by sharing the error log, So that we will assist you to fix it ASAP by looking into it.

    Plugin Author Magazine3

    (@magazine3)

    Hi, Can you let us know the current status of the issue? Kindly please let us know if you need assistance in this. So that we will inspect the issue and assist you to fix it.

    Plugin Author Magazine3

    (@magazine3)

    @mdismailhossaindeveloper Hi, We are marking this topic as resolved due to inactivity. You can feel free to reach out to us if the issue is still persistent. so that we will assist you in resolving it.

Viewing 5 replies - 1 through 5 (of 5 total)
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