• jboram

    (@jboram)


    The WooCommerce CLOVER Plugin has the following issues:

    #1 issue: the native WooCommerce plugin doesn’t work at all, and debugging provides no plausible?causes or potentials for a “fix”.

    #2 Issue: Visually and functionally?poorly executed and needs updating badly:

    —“Card number invalid” shows before you finish typing = negative customer experience and confusion for customers
    —Unprofessionally aligned text boxes
    —Undersized card number in text field = lower level of confidence
    —No credit card logos = lower level of customer confidence
    —Text fields don’t look aligned nicely.
    —No option in the plugin to remove the “ZIP” field which is a barrier sometimes for customers who want to checkout quicker.

    <u>If there was ANY way you could get this fixed</u> it would make a huge effect on your usage of this app on WooCommerce, I would even help champion your adoption into the WooCommerce adoption?of Clover. ?I would even be willing?to pay, or find a developer to take your code and fix / improve it because I believe you have a chance to do even better than Stripe but currently it looks like I am going back to Windows 95!

    You could set the benchmark for a high quality trust-evoking input field and sequence with the WooCommerce app if some refinement could be made and I HOPE you can find a few funds for your development team to take this seriously.

    Also, it looks like many other support inquiries seem to be ignored by developers which is a sign that nobody cares about this plugin. I sure wish a new team member could get on board with the maintain and updates of this plugin!

Viewing 1 replies (of 1 total)
  • Plugin Author Clover eCommerce

    (@cloverecommerce)

    Hi jBoram Thank you for highlighting these issues, we appreciate your feedback.

Viewing 1 replies (of 1 total)
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