I need subscription fee refund from sendwp

  • Resolved 247sendme

    (@247sendme)


    4 years, 2 months ago

    Last month I saw automatic deduction from my account of $9 from sendwp. I earlier complained about not getting what I wanted from the plugin. I could have uninstalled the plugin before the last deduction was made,but i forgot. After the last deduction, I immediately uninstalled the plugin. I just woke up to see another deduction of $9 from sendwp for a plugin I have uninstalled since last month. So please this is the detail of the deduction: Acct:225**848
    DT:07/09/2020:9:55:02 AM
    SENDWP +14237903082
    DR Amt:USD9.00
    Bal:
    REF:903339176
    Get Our Mobile App. Click bit.ly/myzapp
    Please kindly lead me on how to get refund from sendwp as the money deducted belong to one of my online customers. Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • I dont have the sendwp plugin installed and just noticed on my bank statement that I am paying for it. I have never used this plugin and I cant find and contact details to query this with sendwp.
    I have reported it to my bank as fraud.

    I need you guys to stop billing me for send-wp I cancel this service 6 months ago last year and in Jan 2021 you started billing me #9.00 Jan, Feb, Mar of 2021 what do I need to do to stop this, my card company said to give you a chance to resolve the ball is in your court. I don’t use this service and need a refund of $27.00 please address this issue.
    This plugin needs a cancel service box in it.

    Plugin Author mrpritchett

    (@mrpritchett)

    Hello,
    If any of you still need support, please reach out at https://sendwp.com/support/ as these forums are not routinely monitored.

Viewing 3 replies - 1 through 3 (of 3 total)
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