• Resolved Mi Monir

    (@mimonirbd)


    After installing your jetpack Boost plugin I lost my whole website performance score according to Google PageSpeedInsights.
    Now I disabled your plugin and delete it. Still have the bad score.
    How can I completely remove your generated file from my hosting? I want to get rid of your plugin generated all files and want to the previous position.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pyronaur (a11n)

    (@pyronaur)

    Hey @mimonirbd !

    If you disable something on your site and nothing changes – it’s very likely that something is cached. It may be a WordPress caching plugin or at a service level like Cloudflare.

    Jetpack Boost doesn’t change anything at that level – so if your score is still low without Jetpack Boost active and your cache is cleared – perhaps it wasn’t Boost that decreased your score in the first place ?? ?

    Can you share a few details with me?

    * What was your mobile pagespeed score before activating Jetpack Boost?
    * What was your mobile pagespeed score after activating Jetpack Boost?
    * Which modules did you activate?
    * What is your page URL?

    Thread Starter Mi Monir

    (@mimonirbd)

    Before installing the Jetpack boost pack my website mobile score was green (90+) now less than 90 and now Speed Index is yellow but the previous time it was green. Mobile Cumulative Layout Shift was yellow now red!

    Desktop Cumulative Layout Shift & Speed Index was green now yellow.

    I don’t want to share my link publicly if it’s possible give me a mail link I’ll mail you my website link.

    Plugin Author pyronaur (a11n)

    (@pyronaur)

    Have you cleared out all the caches on your site?

    Also – PageSpeed scores may vary from test to test, so I’d recommend running the PageSpeed measuring tools multiple times to see what level of variation is natural for your site.

    You can send us the URL to [email protected] and please include a link to this forum thread as well.

    Thanks for trying out Jetpack Boost by the way – we just released recently and all support requests like this help us improve quickly ??

Viewing 3 replies - 1 through 3 (of 3 total)
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