I keep getting “sorry we weren’t able to complete your payment at this time”

  • Resolved Anonymous User 13882600

    (@anonymized-13882600)


    5 years, 6 months ago

    Hello,

    I just installed your plugin and I like it a lot.
    It’s just that I keep getting “Sorry we weren’t able to complete your payment at this time. Please try again later” message on PayPal.
    The PayPal account is new, I’ve just set it up and didn’t link to my Debit Card. Could that be the problem or something else?
    https://i.imgur.com/iozYBWB.png

Viewing 1 replies (of 1 total)
  • Plugin Author wp.insider

    (@wpinsider-1)

    You will need to fully complete all the verification steps of the new paypal account. Otherwise PayPal won’t let you accept payment properly. So this issue is related to that account not being fully verified and activated. You can test using a different paypal account that you know is a good one and just do a test quickly (that will confirm what I am saying).

Viewing 1 replies (of 1 total)
  • The topic ‘I keep getting “sorry we weren’t able to complete your payment at this time”’ is closed to new replies.