I keep getting “Login Verification Required” email when trying to login

  • Resolved fadi22

    (@fadi22)


    4 months ago

    Hello,

    I keep getting “Login Verification Required” that reads as seen below, when I try to login through the login form that is built by Ultimate-Member, while the login process goes with no issues through the default WordPress login form.

    I suspected that it would be a caching issues, so I deactivated the caching plugin I have on the website, but that didn’t resolve the issue either.

    I would appreciate your help to fix this issue.

    Here is some details that might be helpful:
    WordPress version: 6.5.5
    Ultimate Member version: 2.8.6

    Email content:
    “Please verify a login attempt for your account on: xxxxxx

    Request Time: July 19, 2024
    IP: xxxxxxx

    The request was flagged as suspicious, and we need verification that you attempted to log in to allow it to proceed. This verification link will be valid for 15 minutes from the time it was sent. If you did not attempt this login, please change your password immediately.

    If you were attempting to log in to this site, Verify and Log In“

    • This topic was modified 4 months ago by fadi22.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • missveronica

    (@missveronicatv)

    @fadi22

    This is a login issue with the “Wordfence” plugin, which is sending the email.
    Try to deactivate the “Wordfence” plugin for a test of the UM login.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @fadi22

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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